Sales Director / Sr Director

Sales Director / Sr Director

Location: San Francisco CA / Bay Area (Onsite) Fulltime

This pivotal role within our sales organization focuses on expanding ITC Infotechs footprint in the Retail industry in US. The successful candidate will be responsible to own account-level revenue growth, client satisfaction, and commercial governance by applying industry context to client-specific execution. The individual will be responsible for driving profitable growth by identifying and securing new business opportunities within new and existing clients, and increasing revenue through strategic client partnerships. The ideal candidate will possess deep industry knowledge, will have a background in solution-based selling and a consultative approach to client engagement.

Areas of Responsibilities:

• As a senior member within the Business Development team, you will spearhead strategic growth by forging and sustaining high-impact client relationships, strengthening engagement across existing accounts, securing new logos, and expanding portfolios across diverse business groups.
• High focus on customer mapping, business value articulation, and deal support. Foster a culture of excellence, collaboration, and continuous learning to achieve team goals.
• Active involvement in proposal and SoW creation, ensuring collaboration across pre-sales, SMEs, delivery, service lines, procurement, and legal. Ensure teams conduct quantitative analysis to recommend win-pricing, including service line splits and competitive benchmarking, market analysis to identify trends, opportunities, and maintain a robust pipeline of strategic opportunities.
• Analyze client goals, pain points, and transformation agendas to create tailored customer maps. Identify opportunities for differentiated value delivery and influence client decision-making.
• Serve as the primary point of contact for client escalations and strategic discussions.