Human Resources Director

JOB DESCRIPTION:The Director of Human Resources is responsible for overseeing the efficient operation and administration of the department. This role requires the highest level of professionalism and confidentiality. The HR Director collaborates with all team members to support property operations and assists managers in aligning hotel policies and procedures with overall business objectives. Key responsibilities include driving results through effective coaching, counseling, implementing hotel strategies, hiring and retaining top talent, and managing employee relations and labor matters in compliance with federal, state, and local employment laws.THE ESSENTIAL JOB FUNCTIONS OF THIS JOB ARE:Leadership and Strategy:Collaborate with the Executive team to develop and implement strategic HR initiatives focused on recruitment, retention, employee development, and succession planning.Provide guidance and mentorship to HR team members, fostering their professional growth.Talent Management and Acquisition:Oversee and refine the talent acquisition process, including workforce planning, recruitment, interviewing, and onboarding.Partner with departmental leaders to ensure hiring aligns with organizational goals and departmental needs.Analyze employee turnover to identify trends and potential areas for improvement in retention.Develop and implement programs to improve employee engagement, retention, and morale.Employee Relations:Make decisions regarding disciplinary actions and performance improvement plans in alignment with company policy.Maintain a positive and inclusive work environment by addressing employee concerns promptly and effectively.Support and uphold the organization's open-door policy for employees.Develop a calendar of employee engagement and community activities throughout the year.Compliance and Policy Management:Ensure compliance with federal, state, and local employment laws, regulations, and best practices.Regularly review and update policies, procedures, and employee handbooks to maintain compliance and alignment with company values.Manage various employee leave programs such as FMLA, MLOA, CFRA, and others.Training and Development:Develop and lead training programs focused on compliance, management development, and employee skill enhancement.Facilitate new hire orientation programs to foster engagement and understanding of company culture.Benefits Administration:Oversee benefits programs, including enrollment, employee education, and troubleshooting of benefits-related issues.Provide ongoing support to the payroll team in matters related to payroll processes and wage/hour lawHRIS and Reporting:Manage and maintain the HRIS to ensure accurate data reporting and functionality.Prepare and present reports on HR metrics such as turnover, recruitment activity, and employee demographics.Safety and Workers' Compensation:Partner with safety committees and department leaders to promote workplace safety initiatives and reduce incidents.Manage workers' compensation claims, track loss run reports, and communicate with department managers regarding work restrictions or return-to-work plans.The Ideal Candidate will:Demonstrate a high level of professionalism, integrity, and confidentiality in all aspects of their work.Be approachable and resourceful, with a passion for supporting employees and enhancing workplace culture.Possess strong problem-solving, analytical, and decision-making skills.Be detail-oriented, organized, and adept at managing multiple priorities simultaneously.Exhibit excellent communication skills, both written and verbal, and a natural ability to build relationships at all levels of the organization.ADDITIONAL RESPONSIBILITES:Driving vehicles/equipment: NoExposure to dusts, gas, fumes: YesWalking on uneven ground: YesUse of safety equipment (e.g., glasses, ear plugs): NoObserve guidelines for using and maintaining all pertinent equipment. Promptly report all safety hazards and maintenance requirements.Observe safe work habits as outlined in Portola Hotel & Spa policies and procedures. Must wear required safety gear as mandated by the job. Strictly adhere to all hotel Security policies and promptly report suspicious behavior, unusual items or activities.EDUCATIONAL / CERTIFICATION / LICENSE REQUIREMENTS:Bachelor's degree in Human Resources, Business Administration, or a related field required.Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, or SPHR) is preferred.REQUIRED KNOWLEDGE, SKILLS, & ABILITIES:Must demonstrate fluency in the utilization of Word, Excel, and Email programs. Must have a high level of skill in handling sensitive information and confidential situations/information with the demonstrated ability to maintain strict confidentiality. Must be able to communicate professionally via phone and email, manage several email accounts, answer all incoming calls, manage a phone logging system, and process all incoming faxes as need in an efficient and timely manner. Must be able to demonstrate effective time management, high level of attention to detail, work well in a team, active listening, critical thinking and professionalism.PREVIOUS EXPERIENCED REQUIRED:2-years of previous HR management experience #J-18808-Ljbffr