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Customer Implementation Director

Silversmith Capital Partners

Gearset seeks a Head of Customer Implementation to lead onboarding and DevOps Architecture, ensuring successful go-lives and value delivery for enterprise and mid-market customers. You will own implementation performance, shape repeatable delivery methods, and work closely with Sales, Solutions Engineering and partners to move deals into steady implementation and ongoing success. You will coach and develop teams, provide escalation support for complex implementations, and drive alignment across #J-18808-Ljbffr Silversmith Capital Partners

Vacancy posted 2 days ago
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