Customer Implementation Director
Silversmith Capital Partners
Gearset seeks a Head of Customer Implementation to lead onboarding and DevOps Architecture, ensuring successful go-lives and value delivery for enterprise and mid-market customers. You will own implementation performance, shape repeatable delivery methods, and work closely with Sales, Solutions Engineering and partners to move deals into steady implementation and ongoing success. You will coach and develop teams, provide escalation support for complex implementations, and drive alignment across #J-18808-Ljbffr Silversmith Capital Partners
- ...real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the... ...Conversational Commerce real. About the Team The Customer Implementation Team at Gorgias is dedicated to ensuring a seamless and successful...SuggestedShift work
$196k - $270k
About This Role: As the Head of Commercial CRM & Customer Engagement Excellence for North America at Biogen, you will play a crucial role in shaping the enterprise Commercial CRM vision and optimizing field commercial execution. You will be responsible for driving the...SuggestedFull timeTemporary workLocal area- ...to solve big problems, stay close to our customers, and grow together. You will be part of... ...key relationships, working closely with Directors/Managers of Security, Security Engineers... ...Security Architects, and Dev-Ops teams to implement best-in-class Access and Identity...SuggestedContract workWork experience placementRemote workVisa sponsorshipWork visa
- Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni:Nasuni delivers a unified data platform for enterprises facing an explosion of unstructured data, combining storage and data services into a single hybrid cloud solution...SuggestedFor contractorsWork at officeRemote workFlexible hours
$151k - $207.9k
...This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.About the role:The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta....SuggestedLocal areaWorldwideFlexible hoursShift work- ...first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston,...Work at officeImmediate startRemote workWorldwideFlexible hours
$89k - $118k
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive...Contract workWork at office$113.8k - $170.8k
Your work days are brighter here.We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can...Full timeWork experience placementWork at officeRemote workHome officeFlexible hours- DescriptionThe Customer Success Manager is responsible for managing a portfolio of enterprise customers, ensuring successful adoption of the Tufin platform and delivery of the Guided Success service. The role partners with customers (management and Tufin champions and...Remote work
$102k - $110k
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions...Work at office$105.48k - $168.77k
...with candor and care, seeking out diverse perspectives from our customers, communities and each other.Life at Axon is fast-paced,... ...DoLocation: Boston, NYC or Washington DC Area preferredReports to: Director, Customer SolutionsDirect Reports: 0Travel expectation is 50%You...Contract workWork experience placementWork at officeNight shift$120.77k - $129.1k
...translating complex findings into written text. Analyzing data on customer demographics, preferences, needs, or buying habits to... ...manage and coordinating Nielsen IQ/GfK's platform roll out and implementation efforts for countries within specific global accounts. Helping...Local areaRemote workFlexible hours$80k - $140k
...economy.The RoleWe're looking for a senior, technically credible, customer-oriented leader to own a portfolio of our most strategic... ...relationships matter even more. You'll be partnering with your customers' Directors and VPs of Operations, Engineering, and Maintenance,...Full timeRemote work$92.98k - $136k
...world's top 50 biopharma.We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves.... ...building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers...Work at officeLocal areaFlexible hours3 days per week$108.8k - $134.4k
...the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel...Work at officeFlexible hours$123.1k - $186.3k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets... ...potential challenges and risks to your customer's implementation.Communicate the value of Signature Success. Be accountable for...Full timeWork experience placementWeekend work$100k - $120k
...the Role:We are seeking a Clinical Success Manager to join our Customer Success team. This role is designed for a dental professional... ..., Engineering, and Go-to-Market teamsCollaborate with Sales, Implementation, and Clinical Effectiveness to deliver a seamless, clinically...Remote work$72k - $128.26k
Job Requisition ID #26WD99167Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving measurable business outcomes for Autodesk’s Business Plan customers. This role owns the post-sale customer relationship across the “Onboard,” “Use...Full timeFor contractorsWork at office- ...platforms, and emerging technologies.You Are:You are a strategic, customer-centric leader with a proven track record of building and... ...related SaaS roles, with at least 4 years in a senior leadership or director-level capacity managing teams of 5 or more.Minimum 5 years of...Full timeWork experience placementLive inWork at officeLocal area
- ...Senior Customer Success ManagerBoston, Massachusetts, United StatesAbout the Job Senior Customer Success ManagerMain Responsibilities:Own the voice of the customer by developing and maintaining customer relationships, preparing and leading onboarding new users and identifying...Work experience placement
$50k
...Customer Success ManagerAt VibeIQ, our mission is to become the market-leading, global solution for companies that create physical... ...check-ins, QBRs, and strategic planning sessionsOnboarding, Implementation & Configuration Project manage configuration updates for customers...- ...Technical Customer Success LeadYou will be a technical spearhead who bridges our product's potential and customer reality. You'll lead the customer relationship, deployment, and early adoption at customer sites, turning complex real-world environments into successful...Contract workRemote workWork from homeFlexible hours
- ...Customer Success ManagerYou're a seasoned Customer Success manager who knows how to turn complex, strategic accounts into lasting partnerships and passionate advocates. At Cyvl, you'll own the full customer lifecycle for our most complex strategic accounts, from onboarding...Local areaImmediate startFlexible hours
- ...Customer Success ManagerBoston US - HybridDo you understand how to meet the needs of high profile high value customers? Are you an advocate for driving customer adoption of your software, raising customer satisfaction and retention? Do your customers regularly complement...Work at office
- ...Customer Success Manager (SMB/Mid-Market)We're Hiring: Customer Success Manager (SMB/Mid-Market) — 100% Remote or Hybrid (Sydney)Want to work with a category-leading legal technology platform, own your own portfolio, and directly influence retention and growth? This one...Remote work
- ...Customer Success ManagerDeals are more competitive than ever! 55% of companies say they have more competitive deals than they did a year ago, and sellers are facing competitors in nearly 7 out of every 10 deals. And yet the typical company rates their effectiveness in...
$90k - $105k
...Sr. Customer Success Manager (CSM) As a Sr. Customer Success Manager (CSM), you will serve as the primary guide and strategic partner for our customers throughout their entire lifecycle. From onboarding through renewal, you will help customers unlock the full potential...Remote workFlexible hours$85k - $95k
...specific software, to help our clients get paid, and help their customers pay with ease – no matter where they are in the world.... ...the Travel Sales Team on pipeline accounts — contributing to implementation and go-live planning well before a client's first transaction...Full timeTemporary workLocal areaImmediate start$65k - $75k
...Department/Division: C5 Leaders Program Team FLSA: Exempt Reports to: Director of Crossroads C5 Leaders Supervises: Seasonal Staff Team &... ...Postsecondary Success Manager is focused on designing and implementing programming and systems to support C5 Leader participants and...Full timeApprenticeshipSummer workSeasonal workLocal areaRemote workFlexible hoursNight shiftAfternoon shift$90k - $105k
...Senior Customer Success ManagerHybrid (Boston, MA)About the company: LinkSquares is a Boston-based, AI-powered CLM SaaS leader trusted by organizations like DraftKings, Manscaped, and Vivid Seats. We automate the contracting process for legal, finance, and HR teams, helping...Flexible hours
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