Digital Marketing Manager
Wiraa
About The Company Fusion92 is a forward-thinking marketing agency committed to redefining the future of marketing through a data-driven and innovative approach. As a Marketing Transformation Partner, Fusion92 leverages a culture rooted in curiosity, fearlessness, teamwork, and leadership to create new pathways for growth. Headquartered in Chicago with offices in Detroit, Austin, and Denver, Fusion92 is dedicated to fostering a diverse, equitable, and inclusive workplace that makes a positive impact on the global community. The company brings together experts across various disciplines including data science, media buying, creative design, technology, development, UX/UI, and strategy to deliver measurable results and solve complex marketing challenges. Known for launching innovative products, creating award-winning campaigns, and transforming businesses, Fusion92 attracts passionate professionals who thrive in a collaborative environment focused on curiosity and innovation. If you are seeking a remote-flexible role within an integrated team that values fearless collaboration and top-tier work, Fusion92 offers an inspiring platform to grow your career. About The Company Fusion92 is a forward-thinking marketing agency committed to redefining the future of marketing through a data-driven and innovative approach. As a Marketing Transformation Partner, Fusion92 leverages a culture rooted in curiosity, fearlessness, teamwork, and leadership to create new pathways for growth. Headquartered in Chicago with offices in Detroit, Austin, and Denver, Fusion92 is dedicated to fostering a diverse, equitable, and inclusive workplace that makes a positive impact on the global community. The company brings together experts across various disciplines including data science, media buying, creative design, technology, development, UX/UI, and strategy to deliver measurable results and solve complex marketing challenges. Known for launching innovative products, creating award-winning campaigns, and transforming businesses, Fusion92 attracts passionate professionals who thrive in a collaborative environment focused on curiosity and innovation. If you are seeking a remote-flexible role within an integrated team that values fearless collaboration and top-tier work, Fusion92 offers an inspiring platform to grow your career. About The Role The Manager, Digital Marketing Technology at Fiserv, part of Fusion92, is a pivotal leadership position responsible for overseeing the support, development, and scaling of impactful marketing platforms, notably Impact Marketing. This client self-service marketing platform is utilized by over 2,000 users across more than 1,000 financial institutions, enabling customized marketing asset activation aligned with individual brands and profiles. The role requires a strategic leader who combines technical marketing expertise, creative acumen, and people management skills to ensure the platform delivers a seamless, scalable experience. The Manager will lead a growing team, direct technical and operational support, and collaborate with internal and external partners to enhance platform capabilities, improve processes, and deliver innovative solutions. This position involves hands‑on involvement in troubleshooting, platform development, campaign lifecycle management, and stakeholder communication, ensuring a high-quality client experience. The role offers a unique opportunity to influence the evolution of marketing technology within a dynamic, regulated financial environment, with less than 15% travel required. Though primarily remote, proximity to key office locations (GA, OH, NJ, IL) is preferred for occasional in‑person meetings. Qualifications 7+ years of progressive experience in digital marketing, marketing technology, web development, or related fields Proficiency in HTML and CSS, with the ability to troubleshoot and guide web-based development Working knowledge of JavaScript and web technologies for technical evaluation and collaboration Experience with Adobe Creative Cloud (Photoshop, InDesign, Acrobat, etc.) and digital design principles Strong understanding of content management systems, marketing platforms, and web platforms Hands‑on experience with project management tools such as Asana or similar People management experience including coaching, delegation, and professional development Ability to translate creative concepts into technical requirements and deliverables Knowledge of APIs, SQL, web browsers, digital accessibility, and email development Experience partnering with vendors, creative agencies, and technical teams through the full lifecycle of campaigns Excellent project management skills with the ability to handle multiple initiatives simultaneously Strong communication skills for technical and non‑technical audiences Bachelor’s degree in Marketing, Technology, Design, Communications, Business, or related discipline or equivalent experience Responsibilities Lead and develop the Digital Marketing Technology team, fostering a culture of experimentation, continuous improvement, and collaboration Assess project scope, estimate effort and timelines, prioritize work, and delegate tasks effectively based on team capacity and expertise Establish clear expectations, provide ongoing feedback, and remove obstacles to team productivity and growth Develop scalable processes, documentation, and SOPs to enhance team efficiency and knowledge sharing Serve as a hands‑on player‑coach, providing technical guidance and stepping into operational or creative tasks when necessary Own, evolve, and expand the Impact Marketing platform and other portals supporting financial institutions and small business marketers Partner with internal teams and external vendors to understand platform capabilities, limitations, and opportunities for enhancement Evaluate and recommend future platform improvements and emerging technologies to support scalability and automation Support platform administration, troubleshooting, configuration, and user experience enhancements Review technical requirements, oversee development efforts, and ensure quality assurance for campaigns and platform features Manage the end‑to‑end campaign development lifecycle, translating marketing concepts into technical implementations Build and maintain strong cross‑functional partnerships with marketing, product, digital channels, and external agencies Navigate competing priorities, communicate technical challenges effectively, and foster stakeholder alignment Continuously evaluate workflows, implement process improvements, and leverage analytics tools for reporting and client insights Benefits Competitive salary package aligned with industry standards Remote work flexibility with occasional in‑person meetings at key office locations Health, dental, and vision insurance plans 401(k) retirement plan with company matching Paid time off and holidays to promote work‑life balance Professional development opportunities and ongoing training Collaborative and inclusive work environment that values diversity Access to cutting‑edge marketing technology and innovative projects Equal Opportunity Fusion92 and Fiserv are committed to creating a diverse and inclusive workplace. We value diversity and are committed to creating an inclusive environment for all employees. All qualified candidates will be considered without regard to race, color, religion, national origin, age, disability, sex, marital or familial status, protected veteran status, or any other characteristic protected by law. We encourage applicants from all backgrounds to apply. #J-18808-Ljbffr
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