Manager On Premise Sales

Manager On‑Premise Sales

Be a part of a revolutionary change! At Philip Morris International (PMI), we've chosen to do something incredible. We're totally transforming our business and building our future on one clear purpose – to deliver a smoke-free future.

With huge change, comes huge opportunity. So, if you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. Our success depends on people who are committed to our purpose and have an appetite for progress.

As the Manager On‑Premise Sales, you will be responsible for scouting, prospecting, and developing commercial partnerships across high‑potential non‑traditional channels—including casinos, hotels, resorts, bars, restaurants, cafeterias, and other on‑premise environments critical to adult consumer engagement. You will lead the full commercial cycle: identifying new opportunities, opening new accounts, nurturing relationships, executing activation plans, and driving visibility and distribution of our smoke‑free portfolio. You will collaborate across the organization to deliver end‑to‑end commercial solutions that drive growth, improve execution, and expand PMI's footprint in non‑traditional channels.

This role requires strong hunting instincts, exceptional account management skills, deep market awareness, and the ability to execute with operational rigor. You will influence stakeholders, implement customer‑centric plans, and continually enhance commercial processes to maximize long‑term business results.

Your 'day to day':

• Scout, prospect, and open new non‑traditional on‑premise accounts (casinos, hotels, resorts, restaurants, bars, etc.) to expand PMI's commercial footprint.
• Implement customer‑specific operational plans, including account prioritization, P&L modeling, and volume/value opportunity sizing to meet profit targets.
• Develop medium‑ to long‑term sales plans that grow, protect, and diversify relationships across the on‑premise ecosystem.
• Conduct regular business reviews leveraging scorecards and KPIs; identify corrective actions and optimize execution quality.
• Manage day‑to‑day customer interactions, identifying upsell, cross‑sell, and repeat‑business opportunities.
• Resolve customer issues promptly, ensuring best‑in‑class service and high customer satisfaction.
• Translate commercial strategy into on‑premise channel plans that drive sustainable and profitable growth.
• Evaluate customer retention, competitor activity, and channel dynamics to inform strategic decisions and execution adjustments.
• Support the development and deployment of value propositions, promotional programs, and activation platforms tailored to on‑premise environments.
• Lead the implementation of process, system, and execution improvements that elevate program performance and operational efficiency across the non‑traditional channel.
• Collaborate cross‑functionally (Sales, Finance, Supply Chain, Marketing, Legal, etc.) to ensure seamless delivery of plans and consistent execution standards.
• Reinforce commercial best practices, anticipating communication needs and ensuring alignment with internal and external partners.
• Leverage customer insights, location-level analytics, and channel research to shape strategies and optimize performance.
• Apply strong problem‑solving skills to anticipate issues, recommend solutions, and implement end‑to‑end commercial improvements.
• Track customer performance KPIs and recommend actions that strengthen ROI and long‑term profitability in the on‑premise segment.

Who we're looking for:

• Bachelor's degree required.
• Prior experience in B2B sales, on‑premise account management, hospitality sales, commercial planning, or related fields.
• Proven expertise in account management, business development, prospecting, and relationship management in on‑premise or similar channels.
• Strong understanding of hospitality, non‑traditional retail, and/or on‑premise market dynamics.
• Demonstrated ability to influence cross‑functional partners and drive operational excellence.
• Strong analytical, problem‑solving, and communication skills; ability to interpret data and translate insights into actionable plans.
• Ability to anticipate stakeholder needs and communicate effectively across a matrixed organization.
• Proficiency with CRM systems and analytical tools; strong Excel/PowerPoint skills.
• Fully authorized to work in the US now and in the future without sponsorship.

What we offer:

• We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
• We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
• Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is an Equal Opportunity Employer.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 2,300 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022.