Analyst, Business

Business Analyst

The Business Analyst will have the responsibility to ensure that the business's need for changes to processes, policies and/or information systems are identified, understood, defined, documented and acted upon by eliciting, analyzing, documenting, validating, specifying and verifying the needs of business or user. The incumbent assists in the gathering and synthesizing of business requirements for low complexity software, systems, processes and/or services and translates them into testing specifications ensuring the business objectives are met. As the functional expert, the incumbent serves as the conduit between the business area and the technical or software development team through which requirements flow.

Responsibilities:

• Serves as a liaison between the internal business community and the IT organization in order to provide quality solutions to meet user needs.
• Interpret business needs and issues by gathering, analyzing, documenting and validating the Business areas user and technical (functional/non-functional) requirements
• Translates business requirements into testing specifications, manages changes to such specifications.
• Supports several simple to moderately complex testing requirements.
• Responsible for executing Facets processing application test plans, test scenarios, defines and solves for test data needs for testing in order to ensure the outgoing Facets products meet and exceed quality standards.
• Develop and execute Facets tests to identify Facets problems and their root causes.
• Test Facets system modifications to prepare for implementation.
• Document Facets and application defects using JIRA and report defects to Facets developers and product owners.
• Participates in the review of Facets design and leads the team in supporting the overall quality of various Facets systems and applications.
• Develops an understanding of the business processes being tested.

Requirements:

• This position requires a bachelors degree in information technology, Computer Science or Business or equivalent relevant work experience in business analysis, systems analysis and/or testing. Knowledge, Skills, Abilities:
• Has demonstrated experience in Facets claims processing/testing functions.
• Has demonstrated experience in JIRA testing, defect management tool.
• Has basic understanding of AGILE methodologies.
• Proficient Knowledge of test requirements and protocols.
• Proficient Excellent communication skills both written and verbal.
• Proficient Ability to recognize, analyze, and solve a variety of problems; attention to detail.
• Proficient Knowledge and experience of Microsoft Office products, specifically EXCEL.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple competing demands within set expectations for service excellence.
• The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Required Skills: Basic Qualification: Additional Skills: ***Please note: Send only resumes with FACETS (2-3 years), CLAIMS PROCESSING, and TESTING -100% remote -Must work EST.