Office Receptionist

Front Office Receptionist Job Type: Full-Time Salary: $20 Location: Wildomar, CA Join Our Team! We are looking for a friendly, organized, and dependable Front Office Receptionist to join our team. This role is the first point of contact for customers, visitors, and vendors, helping create a professional and welcoming experience. About the Role As a Front Office Receptionist , you will support daily office operations by managing front desk responsibilities, assisting customers, coordinating communications, and helping improve appointment follow-up processes. This position is a great fit for someone who is customer-focused, detail-oriented, and comfortable handling a variety of responsibilities throughout the day. Responsibilities Answer incoming phone calls and assist customers with questions or direct calls to the appropriate team members. Greet visitors, walk-ins, and customers in a professional and friendly manner. Answer the front door and assist with incoming deliveries. Receive, organize, and help direct shipments and packages. Provide overflow support for scheduling calls and appointment coordination. Follow up with unconfirmed and cancelled appointments through the company CRM system. Contact previous leads or customers to help recover missed opportunities and reschedule appointments. Assist walk-in customers and guide them through the showroom experience. Maintain a clean, organized, and welcoming front office environment. Provide administrative support to different departments as needed. Maintain accurate customer information and notes in company systems. Qualifications Strong communication and customer service skills. Friendly, professional, and positive attitude. Comfortable answering phones and speaking with customers. Strong organization and multitasking abilities. Basic computer skills and ability to learn CRM systems. Reliable, dependable, and able to work independently. Previous receptionist, administrative, customer service, or call center experience is a plus. What We’re Looking For Someone who enjoys helping people and creating a great customer experience. A team player who is willing to support different areas of the business. A detail-oriented person who can stay organized in a busy office environment. Apply Today! If you’re looking for an opportunity where you can make an impact, support a growing team, and work in a customer-focused environment, we’d love to hear from you!