Team Lead, Accounts Receivable

Role Description

Your experience matters. At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier.

This position will be responsible for supervising the accurate, daily recording of incoming payments (checks, ACH, credit cards) against accounts receivable. Must be able to provide direction for members of the CBO cash team as well as the Lifepoint Healthcare partnership hospitals.

A Senior Analyst, Accounts Receivable who excels in this role will:

• Assist Managers in overseeing the CBO achieve established department goals.
• Train new employees and implement relevant policies and procedures.
• Interact with staff and resolve issues escalated by Patient Account Representatives.
• Understand and interpret insurance and Medicare explanation of benefits, knowing when and how to resubmit claims for maximum reimbursement.
• Payment Posting: Accurately post payments, adjustments, denials, and refunds to patient or client accounts in the billing system.
• Reconciliation: Reconcile daily and monthly cash receipts ensuring accuracy.
• Discrepancy Resolution: Report discrepancies in payments, including unidentified receipts.
• Coordination: Collaborate with revenue cycle team to maintain accurate accounts receivable.
• Compliance: Adhere to established, legal, and company policies, such as HIPAA for health data.
• Be able to effectively solve problems, exchange ideas, and actively listen in a team environment.
• Demonstrate willingness to accept additional duties as assigned and completed by deadlines negotiated with supervisor.
• Be able to multi-task effectively, think critically, and take initiative.
• Prepare and report to upper management on status of efforts related to key departmental metrics.
• Ensure staff audits are completed, and results discussed with direct reports.
• Ensure Meditech system is working efficiently and identifying any issues related to claim data.

Qualifications

• High School Diploma.
• 6 years’ experience in healthcare or related field preferred.
• Four to five years of supervisory experience in a billing operation.
• A high level of knowledge in managing data from disparate operating systems.
• Strong MS Excel and data analysis skills.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

EEOC Statement

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment. You must be authorized to work in the United States without employer sponsorship.