Scheduler, Western Orthopedics and Sports Medicine, Full-Time

Job Description

Job Description

Position Highlights:

• Position: Scheduler
• Job Type: Full-Time
• Location: Western Orthopedics and Sports Medicine

Responsibilities:

Appointment Scheduling:

• Coordinate and schedule patient appointments for consultations, diagnostic tests, treatments, and follow-up visits.
• Ensure accurate recording of patient information, including demographics, medical history, and insurance details.
• Communicate appointment details to patients via phone, email, or in-person interactions.
• Modify schedules as necessary to accommodate urgent cases, cancellations, or rescheduling requests.

Resource Management:

• Review orders for correctness and authorization requirements. Request new or revised orders when needed.
• Utilize many different provider portals to verify eligibility, benefits, and pre-authorizations.
• Optimize scheduling processes to minimize downtime and maximize resource utilization.

Patient Communication and Education:

• Provide clear instructions to patients regarding appointment scheduling procedures, pre-operative preparations, and post-operative care.
• Advise patients of potential out-of-pocket costs and connect them with financial resources
• Address patient inquiries and concerns regarding scheduling, insurance coverage, and other administrative matters.
• Educate patients about the importance of adhering to appointment schedules and following medical recommendations.

Record Keeping and Documentation:

• Maintain accurate records of patient appointments, procedures, surgeries, and related activities.
• Ensure compliance with privacy regulations (e.g., HIPAA) in handling patient information and medical records.

Requirements:

High school diploma or equivalent.

Knowledge of medical terminology is preferred.

Customer service experience is highly preferred.

Compensation:

The anticipated compensation range for this position is $20.00 -$23.00  per hour, commensurate with qualifications, education, experience, and other applicable factors. This position is non-exempt under the Fair Labor Standards Act.

Additional compensation may be available in the form of discretionary incentive or other compensation programs. Any such additional compensation is not guaranteed and is determined at the sole discretion of the organization based on applicable program terms, individual and/or organizational performance, and other eligibility requirements.

Benefits:

• Medical, dental, vision insurance
• Life Insurance
• Free Parking
• Paid time off
• Education assistance
• 403(b) with employer matching
• Wellness Program
• Additional benefits based on employment status

Application Deadline

Applications will be accepted through October 31, 2026.

The anticipated application deadline is October 31, 2026, based on the Community’s good-faith expectation of the anticipated recruitment timeline. Community may extend the application deadline if needed and will update the posting accordingly.

Be Extraordinary. Join Us Today!

Community Hospital recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, Community Hospital is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual’s race, creed, color, religion, gender, national origin or ancestry, age, mental or physical disability, sexual orientation, gender identity, transgender status, genetic information or veteran status. Community Hospital does not discriminate against any “qualified applicant with a disability” as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship on the organization.