Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

IT Help Desk Specialist: Escalation & Security

Regions Financial Corporation

Regions Financial Corporation seeks a Technology Services Help Desk Technician to support internal users from our Atlanta, GA office. The role requires troubleshooting, incident response, and ticket management to resolve IT issues with a strong focus on customer service. The candidate should have a High School Diploma or GED with technical training and at least two years of PC troubleshooting or remote support experience, plus CompTIA Security+ or equivalent security certifications. #J-18808-Ljbffr Regions Financial Corporation

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the IT Help Desk Specialist: Escalation & Security in Atlanta, GA vacancy
  •  ...cybersecurity alongside full-stack IT services that are...  ...at the intersection of security and technology,...  ...operational excellence, we help organizations stay...  ...are seeking a Service Desk Analyst I to serve as a...  ...and smooth handoffs when escalation is required Soft Skill... 
    Suggested
    H1b
    Local area

    RedHelm

    Atlanta, GA
    1 day ago
  •  ...virus protection and other security initiatives. The...  ...established run books and escalation procedures. This position...  ...be a part of a 24x7 IT Operations team, serving...  ...and prioritizes incoming help requests via phone,...  ...tickets and remote support (desk-side as needed) in a... 
    Suggested
    Full time
    Work experience placement
    Remote work
    Flexible hours
    Shift work
    Night shift

    The Home Depot

    Atlanta, GA
    1 day ago
  •  ...is seeking a front-line Tech Bar support specialist to assist walk-in users with issue intake, troubleshooting, resolution, and escalation when required. You will troubleshoot...  ...maintaining asset records and adhering to security and SLA requirements. #J-18808-Ljbffr... 
    Suggested

    Wipro Technologies

    Atlanta, GA
    2 days ago
  •  ...talented individuals who work together to help businesses grow and succeed, and...  ...of our communities. Geotab is advancing security, connecting commercial vehicles to the internet...  ...! Geotab is seeking a Technical Support Specialist who will provide expert technical... 
    Suggested
    Permanent employment
    Full time
    Local area
    Work from home
    Home office
    Flexible hours
    Night shift
    Rotating shift
    Afternoon shift

    Socket

    Atlanta, GA
    1 day ago
  •  ...Georgia* *Bilingual, Spanish preferred not mandate * *MUST have IT Help Desk Call Center exp* Provides technical assistance to both...  ...and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with... 
    Suggested

    ATC, Inc.

    Atlanta, GA
    2 days ago
  • $90k - $115k

     ...across civilian and defense sectors, including health, national security, and regulatory environments. We partner with government agencies...  ...modernization, data and analytics, and enterprise IT support. Our teams are experienced in federal contracting environments... 
    Remote work

    Blu Omega

    Atlanta, GA
    3 days ago
  •  ...learning technology products. • Performs Tier 2 functional support for learning systems within agreed upon SLAs. • Acts as an escalation point for complex support issues/questions from internal stakeholders and further escalate issues as appropriate. • Reports and... 
    Full time

    Tpi Staffing Inc

    Atlanta, GA
    16 hours ago
  •  ...a team of Technical Support Specialists. We are seeking to fill the Support...  ...role, a support and escalation point for Fortinet customers...  ...customer service and technical help for our loyal customers and to...  ...administration role in a networking/security company or equivalent... 
    Work at office

    Fortinet

    Atlanta, GA
    1 day ago
  • $90k - $110k

     ...Headquartered in Ashburn, VA, we deliver mission-focused support across civilian and defense sectors, including health, national security, and regulatory environments. We partner with government agencies and large contractors to support mission-critical programs with... 
    Temporary work
    For contractors

    Blu Omega LLC

    Atlanta, GA
    4 days ago
  • $55k - $65k

     ...Job Title Operations Technical Specialist Job Description This is an opportunity to join Ascot Group - one of the world's preeminent...  .... Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world class service both... 
    Full time
    Temporary work
    Internship
    Work at office
    Local area
    Flexible hours

    Ascot Group

    Atlanta, GA
    3 days ago
  •  ...maintain multiple customer environments and provide exceptional support across phones and email. The role involves crisis management, escalation to senior engineers, knowledge base contributions, onboarding new customers, and mentoring NOC staff. Travel to customer sites... 
    Shift work
    Night shift
    Weekend work

    Compunnel

    Atlanta, GA
    3 hours ago
  • $53.1k - $65k

     ...Support and administration of Windows, Mac OS X, and Linux systems. Diagnose, troubleshoot, and repair computing related issues; escalating to senior team members when appropriate. Support for all corporate productivity software (Microsoft Office – Access, Word, Excel,... 
    Work at office
    Remote work
    Flexible hours

    S&P Global

    Atlanta, GA
    2 days ago
  •  ...works in consultation with the Regional IT Manager to help teammates and customers at...  ...solution; identify what issues should be escalated and what can be resolved personally. Troubleshoot...  ...obtain and maintain a U.S. Government security clearance for the duration of... 
    Permanent employment
    Work experience placement
    Work at office
    Local area
    Remote work

    FlightSafety International

    Atlanta, GA
    8 hours ago
  • $136k - $187k

     ...Position Title: SAP & Enterprise Applications Security SpecialistLocation: Atlanta, GA / RemoteReports To: Senior Manager, IT SAP & Enterprise Applications SecurityRole...  ...:The SAP & Enterprise Applications Security Specialist owns the design, engineering and governance... 
    Remote work

    Newell Brands

    Atlanta, GA
    3 days ago
  •  ...specializes in Defensive Cyber Security Services, Enterprise Information Technology (IT) Solutionsand Mission Operations...  ...customer requirements.The Helpdesk Specialist addresses problems, installs,...  ...looking to bring on an experienced Help Desk Specialist with “Next-Level... 
    Temporary work

    Agil3 Technology Solutions (A3T)

    Forest Park, GA
    10 hours ago
  • $65k - $75k

     ...and staff and serves as a primary point of contact for day-to-day IT needs. Key Responsibilities Provide Tier 1 and Tier 2 technical...  ...Set up and support video conferencing and audiovisual systems. Escalate technical issues as appropriate and communicate updates to users... 
    Full time
    Work at office
    Remote work
    Night shift

    Connect Staffing Inc

    Atlanta, GA
    1 day ago
  •  ...experience. The analyst supports a wide range of IT systems—including desktops, laptops,...  ..., development, and application teams to escalate complex issues and drive resolution....  ...bar, and bot interaction. Mentoring other help desk personnel on hardware and software problem... 
    Work at office

    Inspire Inc

    Atlanta, GA
    2 days ago
  •  ...GLOBAL SPORTING EVENT! Excis is a global IT support leader, driven by innovation and...  ...professionalism. Follow defined incident, escalation, and change management procedures. Assist...  ...including recent graduates. Apply now to secure your spot on this historic project! #ITJobs... 
    Hourly pay
    Temporary work
    Flexible hours
    Afternoon shift

    VIA University College

    Atlanta, GA
    1 day ago
  • $135.2k - $306.4k

     ...setting high standards for reliability, security, observability, and responsible AI delivery...  ...design reviews, serve as a technical escalation point, and define standards for maintainable...  ...across our products and services, we help customers turn that promise into a... 
    Temporary work
    Flexible hours

    Oracle

    Atlanta, GA
    16 hours ago
  •  ...Type Exempt JOB SUMMARY: The Service Desk Analyst plays a vital role on our IT Service Desk, providing frontline...  ...of the company’s mission of helping children achieve a lifetime of great...  ...systems, ensuring timely resolution or escalation. Technical Troubleshooting:... 
    Internship
    Work at office

    Goebel Fixture Company

    Atlanta, GA
    1 day ago
  •  ...THE JOB? The role of a Technical Support Specialist is to provide on-site & remote support,...  ...RESPONSIBILITIES? Provide friendly on-site and remote help to employees Follows up on open tickets,...  ...tickets according to priority. Assign / Escalate tickets as needed to expedite resolution... 
    Work at office
    Remote work

    Sid Mashburn and Ann Mashburn

    Atlanta, GA
    1 day ago
  • Loan Support Analyst Senior At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture...
    Work at office

    PNC

    Atlanta, GA
    3 days ago
  • General information Job Title Senior IT Support Engineer Date Tuesday,...  ...troubleshooting steps, resolutions, and escalations accuratelySupport setup, imaging, configuration...  ...check2-5 years of experience in Help Desk, IT Support, or End User SupportExperience... 
    Work at office
    Local area
    Remote work
    Shift work

    Unifi

    Atlanta, GA
    2 days ago
  •  ...testing, and maintenance of hardware, software, networking, and security for a variety of systems. Troubleshoots issues, makes...  ...operating procedures and runbooks. Assists and serves as a point of escalation for junior team members.Job Duties and Responsibilities:Assist... 
    Work at office

    Synovus

    Atlanta, GA
    16 hours ago
  •  ...IES) is building a dedicated Escalation Management Team to support our...  ...comes in.As Proactive Risk Specialist, you own the earliest stage of...  ...not a customer support role. It is a proactive, data-informed...  ...on early-stage risk accounts, helping frame the issue, identify... 
    Worldwide

    Intuit

    Atlanta, GA
    2 days ago
  •  ...focused Technical Support Specialist to join our growing...  ...software issues, and help ensure a smooth and positive...  ...service, help desk, IT support, or technical...  ...resolutions accurately. Escalate complex or unresolved...  ...confidentiality and security of customer, employee,... 
    Full time
    Part time
    Remote work
    Flexible hours

    Reliable Security Staffing LLC

    Atlanta, GA
    a month ago
  • Wipro is seeking a front-line Tech Bar support specialist to assist walk-in users with device setup, troubleshooting, and issue resolution...  ...of desktops, laptops, printers, and mobile devices, ensuring security and compliance while coordinating with resolver teams and... 

    Wipro

    Atlanta, GA
    16 hours ago
  • $55k - $71k

     ...a Tier 1 Support Specialist to continue delivering...  ...solved, every escalation that goes to Orka...  ...with the customer's IT team when they're...  ...troubleshooting guides Help shape the AI...  ...support, help desk, IT support, or a...  ...defined Information Security Policy and all employees... 
    Full time
    Remote work

    MacStadium

    Atlanta, GA
    more than 2 months ago
  •  ...Join the team as a  Technical Field Specialist and play a vital role in testing pre-release...  ...cars, buses, trains, and planes. You’ll help ensure top-tier data collection, device...  ...troubleshoot issues on-site Capture logs, escalate defects, and keep operations running... 

    TSMG

    Atlanta, GA
    14 days ago
  •  ...fuel. If you’re ready to grow fast, challenge the status quo, and help reinvent an entire industry, Planet DDS is where you belong....  ...technical support for moderate-complexity issues, serve as an escalation point for junior team members, and contribute to documentation... 
    Temporary work
    Work experience placement
    Work at office
    Flexible hours

    Planet DDS

    Atlanta, GA
    more than 2 months ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to IT Help Desk Specialist: Escalation & Security. Be the first to apply!