Cyber Readiness Program Assistant

Job Description

Justification : Cyber Readiness Program Assistant to join our team and provide support to our program. In this role, you will be responsible for project management, scheduling meetings with agencies, conducting follow-ups, maintaining project status, and developing and documenting procedures. Additionally, you will support the design and implementation of new capabilities in our growing portfolio. Assignment Title: Cyber Readiness Project Management Assistant Labor Category: Project Manager 2 Work Location: x Hybrid:

3 days per week in office 10038 New York, NY /2 days remote Scheduled Work Hours: Normal business hours Monday-Friday 35 hours/week (not including mandatory unpaid meal break after 6 hours of work). Projected Assignment Start Date: May 5, 2025 Projected Assignment End Date: May 3, 2026 Note: Normal Business Hours, Monday through Friday (not including a mandatory unpaid meal break after 6 hours of work), 35 work hours per week. If the consultant works more than 35 hours per week, the consultant must request overtime in the Agency's timekeeping system and the project manager must approve those hours worked above the weekly maximum. SCOPE OF SERVICES TASKS:
Project Management Function

1. Ensure NYC agencies are updating their Incident Response Plans - Annually (70+ agencies)
2. Ensure NYC Agencies have an updated Cyber Incident Escalation Path - Biannual (70+ agencies)
3. Ensure NYC agencies are updating their IT and Cyber related services that it consumes (agency, client, or third part vendor) - Annually (70+ agencies)

Agency Scheduling and Engagements

1. Ensure NYC agency responders are scheduled for Cyber Crisis Simulation Training - Annually (70+ agencies)
2. Ensure NYC agency responders are scheduled for Incident Response Refresher Training - Annually (70+ agencies)
3. Ensure NYC agencies are scheduled for Asset Validation and Enrichment - Annually (20+ agencies)
4. Ensure NYC agencies are scheduled for the Public Facing Web Application Assessment - Ongoing (OOM32 - 45 Mayoral Agencies)
5. Ensure net new agencies are scheduled to be onboarded into the program and are provided with any relevant documents or templates.
6. Ensure custom presentations are developed based on agencies engaged.
7. Ensure all follow - up meetings with agencies are scheduled in a timely basis.
8. Ensure meeting minutes are captured for all formal meetings with an agency.
9. Ensure agencies not responding to request from the Readiness team are escalated to Cyber Operations and or Audit & Compliance for further action.
10. Maintain robust communication channels between the Log Onboarding and Operations teams.
11. Ensure Salesforce is updated with the status of all workstreams.

MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered

• At least 8 years of Cybersecurity experience, including knowledge and experience in cybersecurity practices, primarily incident response, and familiarity with security frameworks and best practices.
• Strong project management skills: Ability to effectively plan, organize, and execute projects, ensuring timely delivery of objectives and milestones.
• Excellent communication skills: Clear and concise verbal and written communication abilities, with the capacity to convey information to various stakeholders and foster productive relationships.

DESIRABLE SKILLS/EXPERIENCE:

• Attention to detail: A meticulous approach to work, ensuring accuracy in project documentation, meeting minutes, and client communication.
• Problem-solving abilities: Resourceful and proactive in identifying and addressing challenges that may arise during program implementation. Ability to think critically and propose effective solutions.
• Stakeholder management: Experience in effectively managing relationships with clients, team members, and other stakeholders to achieve program goals.
• Proficiency in Salesforce or similar CRM systems: Experience working with Salesforce or other customer relationship management platforms to maintain project status and generate reports.
• Analytical skills: Ability to analyze program data, identify trends, and provide insights to support decision-making and drive program improvement.
• Procedure development and documentation: Experience in developing and documenting procedures, ensuring clarity, compliance, and ease of implementation.
• Adaptability and flexibility: Ability to adapt to changing program requirements and navigate through ambiguity while maintaining focus and composure.