Quality Assurance Supervisor

Job Description

Position Summary

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The QA Supervisor is responsible for overseeing daily quality assurance operations within the manufacturing environment, ensuring products meet internal quality standards, customer requirements, and regulatory compliance. This role supervises QA Engineer, QA Inspector Lead, QA Inspector and QA technicians, monitors production quality performance, daily activities and drives continuous improvement initiatives to reduce defects and improve process efficiency. The QA Supervisor collaborates with cross-functional teams including Engineering, Manufacturing, and Supply Chain to maintain product quality and support operational excellence.

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Quality supervisor leads QA team, conduct audits, and implement quality systems to ensure production processes meet established standards and compliance requirements.

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Key Responsibilities:

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Quality Operations

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• Supervise daily activities of QA inspectors and technicians on the production floor.
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• Ensure all products meet company specifications, customer requirements, and industry quality standards.
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• Monitor manufacturing processes to ensure adherence to quality procedures and work instructions.
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• Review inspection reports, quality documentation, and production records for accuracy and compliance.
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• Approve or reject materials, components, and finished products based on quality standards.
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Quality Systems & Compliance

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• Ensure compliance with Quality Management Systems (QMS), ISO standards, and company procedures.
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• Conduct internal audits and support external customer or regulatory audits.
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• Manage non-conformance reports (NCRs), corrective and preventive actions (CAPA), and root cause analysis.
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• Maintain accurate quality documentation, reports, and records.
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Continuous Improvement

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• Analyze quality metrics, defect trends, and inspection results to identify improvement opportunities.
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• Work with engineering and production teams to implement process improvements and defect prevention strategies.
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• Support Lean Manufacturing, Six Sigma, and continuous improvement initiatives.
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Team Leadership

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• Supervise, train, mentor, and evaluate QA personnel.
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• Assign work schedules and monitor productivity and performance of the QA team.
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• Promote a culture of quality, accountability, and continuous improvement.
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• Provide coaching and development opportunities for team members.
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Cross-Functional Collaboration

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• Partner with Manufacturing, Industrial Engineering, and Supplier Quality teams to resolve quality issues.
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• Participate in product introduction, process changes, and engineering change orders (ECOs).
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• Communicate quality performance and issues management through reports and meetings.
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Skills:

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• Ability to read, write, and communicate clearly with management.
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• Ability to perform basic mathematical functions using units of weight, measurement, volume, and distance.
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• Ability to follow simple verbal and written instructions.
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• Ability to make critical decisions, based on experience and knowledge, that may impact product quality.
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Education/Experience:

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• Bachelor’s Degree in related fields
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Physical Requirements:

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• Ability to sit, stand, walk, and move between inspection and warehouse areas as needed.
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• Ability to perform visual inspections requiring close-up vision and attention to detail.
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• Ability to handle small components and materials during inspection activities.
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• Ability to stoop, kneel, reach, and use hands and arms for extended periods.
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• Ability to lift up to 20 lbs. occasionally.
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• Ability to remain on feet or seated for up to 8 hours depending on task assignments.
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• Repetitive motion required during inspection and documentation tasks.
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Work Environment:

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• Temperature-controlled manufacturing and warehouse environment.
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• Moderate noise levels typical of production and logistics operations.
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• Frequent interaction with warehouse, production, and quality control teams.
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• Fast-paced environment with focus on shipment accuracy and product compliance.
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• Regular exposure to inspection stations and material handling areas.
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• Strict adherence to quality standards, documentation requirements, and safety procedures.
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• Work may involve time-sensitive decisions affecting product shipment and customer delivery.
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Region/Country Specific Details :

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Must be a US citizen, a permanent resident, or legally authorized to work in the United States of America.

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Note: This job description reflects essential functions, it does not prescribe or restrict the number or types of tasks that may be assigned or reassigned during the conduct of business .