Referrals Coordinator

Referrals Coordinator

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.

As our Referrals Coordinator, you will be responsible for coordinating the referral management process in order to support the continuity of patient care from primary to tertiary needs.

Each day, you will represent CHI Mercy Medical during initial phone contact by providing patients with appointments, information and other operational support.

To excel, you must provide a high level of customer service in a manner consistent with CHI Mercy Medicals' mission, goals and service standards.

• Answering incoming requests from patients or referring provider's offices based on their needs
• Regulating all stat add-ons for entire imaging department
• Communicates efficiently and effectively with the external and internal clinical care team
• Works closely with technologists, radiologist, and imagining leadership to maintain schedule times
• Maintains weekly data regarding nex availalable, waitlists, pending, no shows, and stats
• Maintains up to date records regarding patient appointments, office documents, insurance coverage, and incoming referrals

Required: High school diplomo or equivalent. One to three (1-3) years of experience with medical terminology, imagining background, and scheduling experience.

At CHI Mercy Health, you'll discover a place where your professional growth is deeply valued within a truly supportive and rewarding environment. For over a century, our commitment to Compassion, Inclusion, Integrity, Excellence, and Collaboration has guided every interaction, shaping how we care for our patients and uplift one another. Today, as CHI Mercy Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. We are proud of our state-of-the-art care and numerous awards and accreditations that reflect our dedication to excellence. When you join CHI Mercy Health, you become part of a team that delivers top-quality, professional healthcare and contributes to a legacy of service built on collaboration and shared purpose.

Depending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.

CommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law. For more information about your EEO rights as an applicant, please click here [PDF].