Housekeeping Manager

Property Details Hotel Eleo at the University of Florida is one of the most exciting collegiate properties in the Pyramid Hotel Group Family. With its contemporary flair, 173 guest rooms, 1,200 square feet of meeting space and signature 3‑meal restaurant and bar, it is one of the best places to work in the Gainesville area. Key Responsibilities Supervise, direct, and assist in the completion of housekeeping tasks assigned to housekeeping team members. Maintain high standards of cleanliness and customer service. Support financial performance by managing departmental budgets, controlling labor costs, monitoring expenses, and reviewing monthly profit and loss statements. Recruit, develop, and mentor team members to build a strong, engaged, and service‑driven team. Ensure effective training programs are in place; implement coaching, career development, and recognition initiatives. Monitor and manage inventory levels, including linens, cleaning supplies, and guest amenities. Collaborate with the Front Desk team to manage room inventory and enhance VIP guest programs. Lead by example to ensure all guest interactions are handled with professionalism, warmth, and efficiency. Deliver exceptional customer service by actively engaging with guests and anticipating their needs. Conduct regular inspections of guest rooms and public areas; assign and follow up on deep cleaning projects as needed. Resolve guest concerns promptly and effectively, creating positive recovery experiences. Partner closely with Maintenance and Front Desk teams to coordinate daily operations and ensure seamless communication. Support other departments as needed, maintaining a collaborative and professional work environment. Perform other related duties as requested by Director of Rooms. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr