Product Design Director (Growth)

About the role

Chime is seeking a Group Product Manager to lead Platform Product , which includes Chime’s proprietary payments and ledger processing platform ChimeCore. ChimeCore is a mission-critical, highly technical system that underpins Chime’s core financial products and enables speed, reliability, and regulatory compliance at scale.

In this role, you will lead a small, senior team of Product Managers and work deeply cross-functionally with Engineering, Infrastructure, Risk, Compliance, and Operations. You will own the product vision and execution for a complex internal platform that directly impacts product velocity, member experience, cost efficiency, and regulatory outcomes across the company.

This is a high-impact leadership role for a technically strong product leader who thrives in platform environments and understands how to balance scalability, resilience, and developer experience in a regulated financial system.

The base salary offered for this role and level of experience will begin at $213,000 and up to $285,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

This role is in-office in San Francisco Monday - Thursday.

In this role, you can expect to

• Own the product vision, strategy, and roadmap for ChimeCore, aligning platform investments to company-level priorities and long-term scalability needs.
• Lead and mentor a small team of IC Product Managers, setting a high bar for technical rigor, execution, and stakeholder communication.
• Partner closely with Engineering, Infrastructure, Risk, Compliance, Finance, and Operations to deliver reliable, compliant, and scalable platform capabilities.
• Drive clarity on APIs, internal tooling, data flows, and system boundaries to improve developer velocity and reduce operational risk.
• Balance short-term delivery needs with long-term architectural investments, including platform modernization and resiliency initiatives.
• Establish clear success metrics for platform health, reliability, and adoption across internal teams.
• Act as a key product voice for ChimeCore in executive-level discussions, translating technical tradeoffs into business impact.

To thrive in this role, you have

• 8–12+ years of Product Management experience, with significant experience owning internal platforms, infrastructure, or highly technical systems.
• Prior experience leading Product Managers (people leadership or strong team‑lead experience).
• Strong technical fluency — comfortable partnering with senior engineers and discussing system architecture, data models, APIs, and reliability tradeoffs.
• Proven track record working in regulated or high‑availability environments (e.g., fintech, payments, banking, healthcare, or large‑scale infrastructure).
• Ability to influence across functions without direct authority and navigate complex organizational dependencies.
• Excellent communication skills — able to clearly articulate complex technical concepts to non-technical stakeholders.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact View email address on click.appcast.io.

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