Director of Front Office
SupportFinity™
Position Overview The 1 Hotel Austin offers the position of Director of Front Office, a service‑oriented role responsible for training, supervising, and mentoring the opening team. The Director will interact with guests and lead by example, ensuring a consistent high standard of service, guest satisfaction, and continuous improvement. About You Passionate about hotel operations and guest service in a luxury property with a minimum of 4 years of similar experience. Post‑secondary diploma or degree is a plus. Advanced knowledge of hotel operations, strong leadership, and a proven track record in guest and team member engagement and financial performance. Excellent communication skills, both verbal and written. Flexible and willing to meet the demands of a 24‑hour operation. Prior experience in a luxury hotel brand. Benefits Designed‑by‑Nature work environment. Health and wellness benefits: Competitive medical, dental, vision, and EAP program. Retirement planning. Paid personal days. Career advancement opportunities worldwide as the company grows. SH University: professional development courses and certifications through an exclusive online learning platform. Team member recognition program. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non‑discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations. #J-18808-Ljbffr SupportFinity™
Vacancy posted 1 day ago
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