LMS Administrator

LMS Administrator

Daikin Comfort Technologies MFG is seeking a professional, skilled individual for our LMS Administrator position in our Human Resources department at our Waller, Texas location. Benefits are effective on day one for all full-time direct hires. Training programs are available to help guide team members and develop new skills. Growth opportunities are immense, and you will be part of a global company backed by Daikin Industries, Ltd.

The LMS Administrator 1 is responsible for providing day-to-day support and maintenance of Cornerstone, our Learning Management System (LMS), including data entry, user assistance, and basic troubleshooting. This role serves as a key point of contact for internal training inquiries and helps ensure the accuracy and functionality of learning records and systems.

The ideal candidate is detail-oriented, customer-focused, and comfortable working both independently and as part of a team. Position responsibilities may include:

• Answering training emails coming into the compass inbox and re-directing them as needed.
• Entering user training completion and data entry.
• Taking notes during meetings.
• Creating how-to documents for training purposes.
• Maintaining user data in Cornerstone.
• Uploading manufacturing schedules into Cornerstone.
• Escalating user issues as needed.
• Assisting in conducting training presentations.
• Providing system training for admins and instructors.
• Performing level 1 troubleshooting: Cornerstone availability.
• Maintaining and updating user accounts as needed.
• Submitting troubleshooting tickets to LMS vendor.
• Being the point of contact (POC) for manufacturing questions from rosters.
• Performing additional projects/duties to support ongoing business needs.

Nature & Scope:

• Works within well-defined instructions.
• Uses established procedures and works under supervision to perform assigned tasks.
• Work is closely supervised.

Knowledge & Skills:

• Ability to solve problems.
• Basic skills in Microsoft Word and Excel.
• Basic skills in Teams and Zoom.
• Ability to navigate Internet browsers.
• Ability to form an email in a professional manner.
• Critical thinking skills.
• Proficient communication skills.
• Ability to do basic troubleshooting.
• Ability to research issues and resolve them.
• Ability to work individually and as a team.
• Ability to apply good judgment, strong work ethics, and integrity on the job.

Experience:

• Minimum 1 year of experience in a training coordinator, training assistant, or similar role that involves training or content management.
• Cornerstone LMS experience preferred but not required.

Education/Certification:

• HS diploma or higher.
• In-house Cornerstone training.

People Management: No

Physical Requirements / Work Environment:

• Long hours sitting at a desk using a computer.
• Ability to commute into the office with notice.
• Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports To: LMS Manager

Qualified applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion, national origin, citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability, medical condition, genetic information, request for protected leave, marital status, sex, pregnancy, age, sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. Equal Opportunity Employer.