PATIENT ACCESS SERVICE REP, FCP - CMH CARDIOLOGY

Overview PATIENT ACCESS SERVICE REP, FCP - CMH CARDIOLOGY at Froedtert Health. On-site at Froedtert Men Falls Hospital facility in Menomonee Falls, WI. FTE 1.0; Standard hours 40. Shift: 830-1700. Holidays: no; Weekends: no. Job Summary The Patient Access Service Representative (PASR) delivers an exceptional patient experience for front-of-house/patient-facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone. Experience A minimum of one year of experience as a receptionist/assistant or in a customer service field is required. Previous healthcare experience preferred but not required. Education High School diploma or equivalent preferred. Special Skills Effective communication skills, oral and written. Ability to multi-task. Strong proactive organizational skills. Excellent customer service skills. Proficiency in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare preferred. Perks & Benefits Froedtert Health offers perks and benefits to staff, depending on role. Examples include: Paid time off Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities Academic Partnership with the Medical College of Wisconsin Referral bonuses Retirement plan - 403b Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics Employee Assistance Programs, Adoption Assistance, Healthy Contributions, View email address on click.appcast.io, Moving Assistance, Discounts on gym memberships, travel and other work-life benefits The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation. We are an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at View phone number on click.appcast.io. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at View phone number on click.appcast.io. We will attempt to fulfill all reasonable accommodation requests. Job Details Seniority level: Entry level Employment type: Full-time Job function: Health Care Provider Industries: Hospitals and Health Care #J-18808-Ljbffr Froedtert Health