Administrative Associate

Summary This position is located in the Department of Veterans Affairs (VA) - Veterans Health Administration (VHA) - at the San Diego VA Medical Center (VAMC) in the Surgical Service Department. The primary purpose of the Clinical Administrative Specialist is to serve as an advisor to the Cardiothoracic and Neurosurgery Section Chiefs - working closely with other clinical and non-clinical services to ensure coordination in the delivery of medical services. Summary This position is located in the Department of Veterans Affairs (VA) - Veterans Health Administration (VHA) - at the San Diego VA Medical Center (VAMC) in the Surgical Service Department. The primary purpose of the Clinical Administrative Specialist is to serve as an advisor to the Cardiothoracic and Neurosurgery Section Chiefs - working closely with other clinical and non-clinical services to ensure coordination in the delivery of medical services. Qualifications To qualify for this position - applicants must meet all requirements by the closing date of this announcement - 07/31/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS 7 position you must have served 52 weeks at the GS 6. For a GS 9 position you must have served 52 weeks at the GS 7. The grade may have been in any occupation - but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement. In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: To be eligible for the GS 7: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: Experience that equipped the applicant with the particular knowledge - skills - and abilities to perform successfully the duties of the position - and that is typically in or related to the work of the position to be filled. To be creditable - specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education or superior academic achievement. To be eligible for GS 9: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 9 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include - but are not limited to: ??????? Experience that equipped the applicant with the particular knowledge - skills - and abilities to perform successfully the duties of the position - and that is typically in or related to the work of the position to be filled. To be creditable - specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.. OR - Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have ???????master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D. - if related. Preferred Experience: Recent VA experience with clinical grids - wait times - progressive administrative responsibilities You will be rated on the following Competencies for this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Experience refers to paid and unpaid experience - including volunteer work done through National Service programs (e.g. - Peace Corps - AmeriCorps) and other organizations (e.g. - professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies - knowledge - and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience - including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work is primarily sedentary - although some slight physical effort may be required. For more information on these qualification standards - please visit the United States Office of Personnel Management's website at Duties Duties include but not limited to the following: Collaborate with the Cardiothoracic and Neurosurgery Section Chiefs Complete special projects Provide administrative support Advise service line leadership based on evaluation and analysis of resource - workload and productivity data Manage daily administrative operations Communicates with patients in person - in writing - and by telephone Oversees and manages the T&L units with the section Analyzes scheduling/overbooking trends - workload variations - labor mapping and potential problems and inconsistencies Develops procedures an systems for establishing - operating and assessing the effectiveness of administrative control systems and line or operating programs Performs budgetary analysis and fund control point management Creates - updates and coordinates numerous Service Policies directly related to patient care based on national and local policies and procedures Resolves daily workplace issues and maintains efficient work flow Reviews and assists physicians with completion of patient requested disability forms Assists the Office of the Chief - Surgical Service with the credentialing and privileging of all surgical faculty Advise the Chiefs of important office matters arising during Chief absence Performs other related duties as assigned Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory - qualification - and performance requirements are met Selection at a lower grade level does not guarantee promotion to the full performance level Work Schedule: Monday through Friday - 0800-1630 PST Virtual: This is not a virtual position Position Description/PD#: Clinical Administrative Specialist/PD12511O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized #J-18808-Ljbffr