System Support Technician

Job Description

Job Description

System Support Technician

• Pay: $25–$27/hour
• Schedule: Monday–Friday, 8:00 AM–4:00 PM
• Duration: 6–12 month contract
• Work Environment: Fully onsite
• Hours: Full-time

Job Details

BioPhase Solutions is looking for a System Support Technician to support the Global Systems Support team of a leading life sciences company. This is a great opportunity for a recent graduate or early-career candidate interested in gaining hands-on experience working with laboratory instrumentation.

Responsibilities

• Perform extended burn-in and reliability testing on laboratory instrumentation.
• Run instruments continuously or through extended test cycles to verify system stability and performance.
• Monitor instruments for hardware, software, communication, and operational errors.
• Confirm systems perform consistently under normal and simulated operating conditions.
• Identify and document intermittent issues that may not appear during shorter functional testing.
• Interact with instrument hardware and software and perform basic troubleshooting.
• Complete testing, verification, failure, and quality documentation accurately.
• Assist with installation, qualification, troubleshooting, and release activities.
• Work with Global Systems Support, Engineering, R&D, Manufacturing, Quality, and Service teams to investigate and resolve issues.
• Follow applicable SOPs, work instructions, safety requirements, and quality procedures.

Qualifications

• Recent graduate or early-career candidate with coursework or experience in Biology, Chemistry, Engineering, Bioengineering, Electronics, or a related technical field.
• Hands-on experience with laboratory equipment or instrumentation through school, internships, research, or professional work preferred.
• Comfortable working with hardware and software and learning new technical systems.
• Strong attention to detail and ability to follow established procedures.
• Strong written communication and documentation skills.
• Ability to troubleshoot basic technical issues and communicate findings clearly.
• Able to work both independently and collaboratively in a team environment.

This position is ideal for someone looking to build hands-on experience with sophisticated laboratory instrumentation in a regulated life sciences environment.