Rooms Controller
Hersha Hospitality Management
Opportunity: Rooms Controller
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that all parties are appropriately accommodated, and work with housekeeping and the reservations department regarding the distribution and status of guest rooms.
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Position Requirements
- Assign room according to guest request and preferences whenever possible.
- Pre-register designated guests and prepare key packets.
- Immediately greet guest and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish method of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices related to HHM's EarthView program.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Experience
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
Source: HHM Hotels
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Rooms Controller in Miami, FL vacancy
- ...Job Title Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/...SuggestedWork experience placement
Marriott International Inc
Miami, FL4 days ago - ...Overview Opportunity: Rooms Controller Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Implement appropriate booking strategies to ensure that all parties are appropriately accommodated...SuggestedImmediate startShift work
Whiteface Lodge
Miami, FL1 day ago - Plazahotelelpaso in Miami is looking for a Rooms Controller to greet and register guests, manage their room assignments, and ensure an exceptional experience. The ideal candidate will have strong customer service skills, a High School diploma, and previous experience in...Suggested
- ...F&b Sanitation Controller The Food Sanitation Controller is responsible for coordinating the execution of the company's Public Health Program and ensuring the company's public health standards are met and/or exceeded in our Private Destinations. He/She oversees all...SuggestedWorldwide
Hosco
Miami, FL2 days ago - ...Hotel Controller As a result of our continued growth and success we are in search of a Hotel Controller in our Miami, Florida location. The Hotel Controller will report to the General Manager of the Hotel. The Hotel Controller will be responsible for all financial...SuggestedLocal areaNight shift
MRINetwork
Miami, FL4 days ago - ...Amos Controller (Celebrity Cruises) The Engine team is responsible to ensure that all of the ships main systems are working and maintained at all times. Although the Engine team is primarily responsible to keep the ship's power plant and propulsion systems running...Worldwide
Hosco
Miami, FL2 days ago - Itau US is seeking an experienced accounting professional to maintain the integrity and accuracy of accounting information for the U.S. Finance organization. The role involves managing financial reports and ensuring compliance with GAAP and regulatory guidelines. Ideal ...
- Controller job at Grassfed Culture Hospitality. Miami, FL. Job Description Grassfed Culture Hospitality is the hospitality group of highly lauded Miami concepts Los Felix, Krüs Kitchen and ZeyZey. Los Felix was just awarded its 3rd consecutive Michelin Star along with...
- ...Role & Level/Grade: L6/8 Department: Administration Reports To: Senior Vice President, Finance & Administration SUMMARY The Controller is responsible for the integrity of day‑to‑day operations of the Finance Department, and the effective use of financial resources...Full timeWork at officeLocal areaAfternoon shift
- ...GSE), serving airlines, cargo and regional operators, charter companies, ground handlers, and FBOs. We are seeking an experienced Controller to support the company’s accounting, reconciliation, reporting, and administrative financial processes. This role will work...Temporary workBank staff
- Groupe LVMH in Miami is looking for an HR Controller to support the HR Controlling function through accurate data management, workforce planning, and cost monitoring. This role ensures that HR and Finance teams can make informed people-related decisions. Candidates should...
$105k - $125k
...you'll be deep inside Yardi — auditing the chart of accounts, tightening month-end close, building variance review, and standing up controls that scale with our acquisition pipeline. You'll report to our Integrator (Carbon's COO equivalent) and partner closely with our...Full timeWork at officeRemote work- ...Cosmetics invites you today to join its North America teams. LVMH Perfumes & Cosmetics is part of the LVMH Group. Job Description The HR Controller supports the HR Controlling function by ensuring accurate workforce data, headcount tracking, and HR reporting. This role...
$170k - $220k
Dorsia, based in Miami, is looking for a Controller to lead its accounting operations, integrating AI tools to enhance financial processes. This role demands attention to detail and experience in high-growth environments. Responsibilities include managing month-end closes...$170k - $220k
About the Role Dorsia is seeking a Controller to transform our accounting function with AI-powered tooling, scalable systems, and real-time financial reporting. The Controller will own accounting operations across month-end close, AP, budgeting, FinOps, audit, tax, payroll...Contract workLocal areaImmediate start- Current job opportunities are posted here as they become available. The Controller is responsible for overseeing general accounting operations for our hospitality businesses. The Controller's responsibilities include reviewing daily and monthly reconciliations, preparing...Work at officeShift work
- Vireo, based in Miami, is looking for a Controller to manage all accounting operations for the California joint venture. The role involves preparing financial statements, overseeing audits, and ensuring compliance with U.S. GAAP. Ideal candidates are required to have at...Remote job
- LVMH Perfumes & Cosmetics is seeking an HR Controller to support HR functions by ensuring accurate workforce data and HR reporting. The role contributes to workforce planning, analytics, and helps in informed cost decisions. The ideal candidate will have 2-4 years of experience...
- WizeHire, Inc in Miami, Florida, is seeking an experienced Controller to lead accounting operations and enhance financial reporting. This hands-on leader will thrive in a fast-paced environment and work closely with executive leadership. The role includes overseeing financial...
- ...firm specializing in high‑quality commercial projects up and down the East Coast of the United States. We’re looking for a skilled Controller to lead our financial operations, strengthen our internal controls, and support strategic decision‑making as we scale. This...Full timeWork at officeMonday to Friday
$80k - $95k
...Cabanas Law Firm is one of Florida's fastest-growing family law firms, with multiple offices statewide. We are seeking an experienced Controller to lead our accounting operations, strengthen financial reporting, and support the firm's continued growth. This is an excellent...- LVMH Group is seeking a Junior HR Controller in Miami, Florida, to support HR Controlling functions. This role focuses on accurate workforce data tracking, HR reporting, and workforce planning. The ideal candidate will have 1-3 years of experience in finance or data roles...
- Education LevelGraduate Degree## Description**Maintenance Controller** **Location:** Miami, Florida 33126 **Department:** Maintenance### **About the Role**7 Air is looking for a **Maintenance Controller** to help keep our aircraft safe, compliant, and ready to fly. In...Night shift
- ...through digital infrastructure, automation, and services. As we expand our platform to support the creator economy, we are seeking a Controller role. We've built Jiffy from the ground up, and we're still building. Our finance function needs to keep pace with a business...Local areaHome office
- MA Staffing has partnered with an international Construction company looking for a Controller to oversee financial, accounting, and cost control functions, w/ experience in construction accounting. Key responsibilities include managing job cost accounting, WIP schedules...For subcontractor
$45.67 - $48.08 per hour
CONTROLLER Part-time Regular Management Miami, FL, US 11 days ago Requisition ID: 1007 Salary Range: $45.67 To $48.08 Hourly Title: CONTROLLER Position Summary: The Controller is responsible for the overall fiscal management of Camillus Health Concern (CHC). This...Hourly payPart timeLocal area- Michael Aaron Staffing, LLC is seeking a Controller in Miami to oversee financial and accounting functions for a prominent construction company. The role includes key responsibilities such as job costing, financial reporting, and ensuring compliance with GAAP. The ideal...
$80k - $95k
The Divorce Lawyers | Cabanas Law Firm, a leading family law firm in Florida, is looking for an experienced Controller to oversee accounting operations and strengthen financial reporting. This role offers a unique opportunity for a hands-on leader in a dynamic environment...- ...a key finance leadership role responsible for overseeing all aspects of the region's accounting, financial reporting, and internal control functions. Reporting to the VP Finance NA, this executive will lead the accounting organization for a major Business Unit in a publicly...Work experience placementWork at officeWorldwideRelocationFlexible hours
- A leading aviation company in Miami is seeking a Maintenance Controller to oversee aircraft maintenance and ensure compliance. You will be responsible for coordinating maintenance activities, communicating with mechanics and pilots, and maintaining accurate records. The...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Rooms Controller. Be the first to apply!
Related searches