Medical Receptionist

Medical Receptionist

Fredericksburg, VA Pay From: $18.00 per hr MUST:

• 1+ years of experience in medical office or in a healthcare setting
• Must have experience scheduling appointments
• Must have strong computer skills
• Must have strong attention to detail
• Must have strong organizational skills
• Must have strong verbal and written communication skills

DUTIES:

• Use a multi-line phone system to answer and appropriately route all incoming calls
• Conducts follow up calls to patients to discuss the patient's progress and address any concerns
• Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member
• Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service
• Assist with daily monitoring of inventory levels of all clinical and office supplies
• Daily scanning and uploading of documents in Patient files
• Patient interaction at first phone call to consultation, delivering financial quotes and preoperative coordination of surgery
• Obtains patient's vitals
• Prepares laboratory order forms
• Obtains patient laboratory results
• Assists physician or mid-level practitioner with patient referrals to other healthcare professionals
• Documents patient progress notes in the patient chart and/or EMR
• Performs other clinical duties as required

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".