Medical Receptionist

Medical Receptionist


Fredericksburg, VA


Pay From: $18.00 per hr

MUST:


1+ years of experience in medical office or in a healthcare setting


Must have experience scheduling appointments


Must have strong computer skills


Must have strong attention to detail


Must have strong organizational skills


Must have strong verbal and written communication skills

DUTIES:


Use a multi-line phone system to answer and appropriately route all incoming calls


Conducts follow up calls to patients to discuss the patient's progress and address any concerns


Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member


Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service


Assist with daily monitoring of inventory levels of all clinical and office supplies


Daily scanning and uploading of documents in Patient files


Patient interaction at first phone call to consultation, delivering financial quotes and preoperative coordination of surgery


Obtains patient's vitals


Prepares laboratory order forms


Obtains patient laboratory results


Assists physician or mid-level practitioner with patient referrals to other healthcare professionals


Documents patient progress notes in the patient chart and/or EMR


Performs other clinical duties as required

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".