Medical Receptionist

Medical Receptionist

Fredericksburg, VA

Pay From: $18.00 per hr

MUST:

• 1+ years of experience in medical office or in a healthcare setting
• Must have experience scheduling appointments
• Must have strong computer skills
• Must have strong attention to detail
• Must have strong organizational skills
• Must have strong verbal and written communication skills

DUTIES:

Use a multi-line phone system to answer and appropriately route all incoming calls

Conducts follow up calls to patients to discuss the patient's progress and address any concerns

Refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the appropriate staff member

Ensure that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product knowledge and all other aspects of customer service

Assist with daily monitoring of inventory levels of all clinical and office supplies

Daily scanning and uploading of documents in Patient files

Patient interaction at first phone call to consultation, delivering financial quotes and preoperative coordination of surgery

Obtains patient's vitals

Prepares laboratory order forms

Obtains patient laboratory results

Assists physician or mid-level practitioner with patient referrals to other healthcare professionals

Documents patient progress notes in the patient chart and/or EMR

Performs other clinical duties as required

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act".