Med Spa Manager

Job Description

Job Description

Practice:
Established Med Spa and Wellness Practice
Location:
Fort Myers, FL | On-Site
Schedule:
Full-Time | 40 hrs/week | Clinic hours, including one later close midweek and Saturday appointment coverage as needed
Compensation:
$60,000 - $70,000 base + monthly performance bonus tied to revenue and membership growth, plus additional performance incentives
Employment:
Full-Time | W2

Lead an established med spa in one of Southwest Florida’s strongest growth markets: a loyal client base, a premium service environment, and real accountability for the numbers, the team, and the guest experience.

An established med spa and wellness practice in Fort Myers is searching for a hands-on Med Spa Manager to take ownership of daily operations. The fundamentals are in place: steady demand, an experienced service team, and an active client base. What the practice needs is a leader who runs a tight floor, energizes the team, and grows revenue and memberships through consistent execution.

If you love owning a location’s performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you.

Who thrives here:

• An operator who owns a revenue number and treats KPIs as the scoreboard, not the paperwork
  
• A people leader who coaches front office and service teams to a standard and holds it
  
• A hands-on manager who stays client-facing and solves floor problems personally
  

What you will be measured on: revenue against plan, membership growth and retention, rebooking rate, average ticket, lead-to-appointment conversion, and provider utilization.

What you will do:

• Own the daily rhythm of the practice: staffing, scheduling, team huddles, and floor execution
  
• Lead, coach, and develop the team across front desk and service support to clear performance and service standards
  
• Track and improve the KPIs above, and report practice performance to regional leadership
  
• Model consultative, client-facing conversations and guide clients into the right services and membership options
  
• Ensure consistent follow-up on leads, inquiries, and consults through the practice’s CRM and booking systems
  
• Drive local marketing, community partnerships, and on-site promotions that build traffic and revenue
  
• Maintain standards for cleanliness, presentation, compliance, and daily readiness
  
• Manage inventory, vendors, and ordering within budget
  
• Address performance issues early with coaching, clear expectations, and decisive action when needed
  

Requirements

Before you apply: this is an on-site leadership role in Fort Myers with direct accountability for practice results. It requires prior location-level management experience; this is not a first-time-manager position.

Must-Have:

• 3+ years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail
  
• Experience leading a team of 4 or more across front-of-house and service roles
  
• Track record of hitting and improving KPI-based goals: revenue, memberships, rebooking, utilization, or conversion
  
• Comfortable with client-facing consultative conversations about services and membership options
  
• Strong operational fundamentals: staffing plans, scheduling, daily execution standards, and service recovery
  
• Familiarity with scheduling systems, POS, and CRM tools (specific platforms are flexible)
  
• Available for Saturday appointment coverage as needed
  
• Able to work on-site in Fort Myers, FL
  
• U.S. work authorization without sponsorship
  

Nice-to-Have:

• Exposure to injectables, aesthetics, or medical wellness services
  
• Experience coordinating licensed providers (NP, PA, RN, or estheticians)
  
• Fluency in modern spa booking and POS platforms (Zenoti, Boulevard, Mindbody, or similar)
  
• Local marketing, referral programs, or community partnership experience with measurable results
  
• Online reputation management: growing review volume and rating
  
• Experience stepping into bigger roles as a result of performance
  

This role is not a fit if:

• You want to stay in the back office and avoid client-facing conversations
  
• You struggle to talk about numbers and KPIs, or rely only on gut feel
  
• You avoid coaching, accountability, or difficult conversations with underperformers
  

Benefits

• $60,000 - $70,000 base : commensurate with experience
  
• Monthly performance bonus tied to revenue against plan and membership growth (full structure shared during the interview process)
  
• Additional performance incentives on top of the monthly bonus
  
• Medical, dental, and vision insurance
  
• 401(k)
  
• Paid time off
  
• Employee discounts on services
  
• Stable, predictable clinic-hour schedule, including a later close one day midweek and Saturday appointment coverage as needed
  
• Professional, protocol-driven environment with clear standards and partnership with clinical leadership
  
• Growth and development opportunities in medical aesthetics and wellness operations as the organization expands
  

What success looks like (first 6 to 12 months):

• Revenue is on plan and growing, and the numbers show it
  
• Memberships are growing steadily and rebooking is materially higher than when you started
  
• Provider schedules are optimized and peak-hour utilization is strong
  
• Client experience is consistently excellent, with strong service recovery and an improving online reputation (goal: 4.5+ rating)
  
• The team knows their numbers, understands expectations, and executes without leadership in the room
  

About the opportunity: an established med spa and wellness practice in Fort Myers with an experienced team, an active client base, and room to grow. This search is managed by PLACEM!NT Recruiting; the practice name is shared with candidates who advance to screening.

Hiring Process

Apply → alignM!NT Review → Recruiter Interview → Client Interview(s) → Offer → placeM!NT

EOE + AI Disclosure

We're recruiting on behalf of our client/employer partner, an Equal Opportunity Employer. Reasonable accommodations are available; request assistance by contacting us at View email address on us.fitly.work. We and/or the employer may use automated tools (including AI) to support parts of recruiting (e.g., organizing applications, identifying role-relevant qualifications, scheduling) with human oversight; these tools are not the sole basis for decisions; people make all hiring decisions, consistent with applicable laws (Florida). placeM!NT is supporting this client with recruitment. All communication will come from a placemint.agency email address.