RPA Business Analyst

Title: RPA Business Analyst Location: Sunnyvale, CA (Onsite) Implementation: Infosys Detailed job description Key Responsibilities Collaborate with business stakeholders to identify and evaluate automation opportunities across retail and manufacturing processes. Conduct process discovery, feasibility analysis, and ROI assessments to prioritize automation use cases. Create and maintain Process Design Documents (PDDs) and assist in Solution Design Documents (SDDs) with technical teams. Act as a liaison between business users and RPA developers to ensure accurate and complete requirement translation. Support change management, training, and adoption efforts for automation initiatives. Monitor automation performance against business KPIs and recommend improvements. Contribute to the development of automation roadmaps and reusable assets within the CoE. Explore integration of Agentic AI capabilities to enhance automation with intelligent decision-making. Required Qualifications Bachelor’s degree in Business, Engineering, Information Systems, or related field. 8+ years of experience in business analysis, with at least 2 years in RPA-related roles. Strong understanding of RPA platforms such as UiPath or Automation Anywhere. Experience in documenting business processes and creating PDDs. Familiarity with retail/manufacturing operations and automation use cases. Excellent communication and stakeholder management skills. Preferred Qualifications Exposure to hybrid automation environments and Agentic AI concepts. Experience working in a CoE or enterprise automation setup. Ability to facilitate workshops and training sessions. Strong presentation skills for client interactions and proposal support. #J-18808-Ljbffr