Production Administrative Assistant - Construction

Job Description

Job Description

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.

But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today!

The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry.  

Duties and Responsibilities

• Provide administrative support for timekeeping 
• Create weekly job packs 
• Create and close purchase orders 
• Ensure office equipment is in working order to include scheduling maintenance 
• Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems. 
• Setting and confirming install dates 
• Mailing customer information packets 
• Following up with customers on a variety of issues 
• Updates customer records for accuracy
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
  
   

Qualifications

• High School Degree/GED 
• 1-2 years Administrative Assistant experience preferred 
• Previous call center or customer service preferred 
• Must be positive and motivated with excellent communications skills 
• Ability to adapt quickly to changes in work strategy 
• Excellent computer skills 
• Great oral and verbal communication 

Working Conditions

• Seeing with the ability to read reports, data, statistics and information on computer screens are required.

• Full-time
• Onsite

What We Provide

• Competitive Pay

• Employee Company Ownership Opportunities

• Industry Leading Training Programs

• Leadership Development and Career Growth Tracks

• Comprehensive and Affordable Benefits Package

• Top Workplace with Award Winning Culture

Company Description

Our Tribe

As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.

Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.

Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.

Company Description

Our Tribe\r\n\r\nAs the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.\r\n\r\nOur strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.\r\n\r\nToday, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.