Assistant Manager - Storage Facility

Job Description

Job Description

Assistant Manager - Storage Facility

Job Title: Assistant Manager
Hourly Rate: $21 - $22 per hour

Schedule: Saturdays, Sundays, and Tuesdays

Mountainside Storage – Sultan, WA

Visit us: Self Storage Sultan, WA in Snohomish County: Mountainside Storage

Empowered to Grow. Supported to Succeed. Inspired to Lead.

At Coast Property Management, we don’t just offer jobs — we build careers. We know that when we invest in our people, everything else falls into place: stronger teams, thriving communities, and better lives for those we serve.

We’re looking for a reliable and customer-focused Assistant Manager to provide coverage on Tuesday, Saturdays, and Sundays. This role is ideal for someone who enjoys working with people and supporting operations during high-traffic days. Responsibilities include assisting customers with providing facility tours, processing rentals, handling payments, and ensuring a secure, clean, and welcoming environment. Prior leasing or customer service experience is a plus.

At Coast, we support your success — so you can lead with confidence, grow with purpose, and make an impact every day.

This Is More Than a Job — It’s Your Opportunity to Make a Difference

Duties and Responsibilities: 

• Greet self-storage customers and answer phones & email
• Show & rent out storage units
• Complete the lease paperwork
• Collect and apply payments
• Sweep and make ready vacant storage units
• Turn Leads and Reservations into rentals
• Assist Regional Manager
• Enforce storage facility rules and regulations and assist with tenant disputes
• Respond to tenant inquiries, work orders, and concerns promptly and with proper documentation
• Assist the Regional Manager in maintaining the curb appeal of the facility and in ensuring the facility is up to government and environmental regulations
• Ensure employee compliance with the Washington State Residential Landlord & Tenant Act

Qualifications 

• High School education or equivalent
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Previous clerical/administrative experience and experience with office computers and software
• Must have reliable transportation
• Able to speak to tenants and maintain good working relations with other team members and any contract laborers working on the property

We’re invested in you — because your well-being fuels your success.
At Coast, we believe that when you’re supported, you thrive. That’s why our benefits are designed to take care of you — your health, your future, and your peace of mind — every step of the way.

• • Paid sick leave accrual of 1 hour for every 40 hours worked
  • Anniversary day off, prorated to reflect part time status
  • Employee Assistance Program (EAP)
  • 401(k)
  • Designed to meet your needs now and in the future

Ready to Take the Next Step?

We’d love to learn more about you and what drives your career. Coast is a place where your voice is heard, your impact is felt, and your career can thrive.

Apply today and start building something exceptional with us.

Legal & Hiring Information

Hiring is contingent upon successful completion of a background check. Coast Property Management is proud to be an Equal Opportunity Employer, committed to fostering an inclusive and respectful workplace for all. We do not offer visa sponsorship for this position.