GENERAL MANAGER

FOLSOM, CA - BRANCH 160 Blue Ravine Rd Suite C Folsom, CA 95630, USA The Management Trust The Management Trust is a community association management company. We focus on building and maintaining communities with integrity, trust, and support. We are the only 100% employee‑owned community management firm in the nation. Position Title: General Manager Location: Folsom, CA Reporting To: Division Executive Vice President Status: Exempt, Full‑Time Salary: $75,000 – $85,000 annually, DOE Position Purpose The General Manager partners with the Association Board of Directors and our Company to fulfill the management contract and achieve the Board’s goals. The role focuses on daily operations, stakeholder interactions, budget preparation, and overall community business management. Job Duties and Responsibilities Manage an on‑site community of homes, townhomes, and/or condominiums. Guide, assist, and recommend actions for Board members using Leadership Management. Provide management services in compliance with the management contract. Prepare annual budget estimates for Board approval. Assist Board and homeowners with problem resolution. Handle fiscal management: approve invoices, coordinate tax preparation and reserve study updates, review financial statements for accuracy. Conduct site reviews and oversee compliance matters. Submit vendor bid requests and contracted service requests. Schedule and prioritize routine and special work projects. Attend association meetings (annual, turnover, Board). Prepare Board packets, agendas, and calendars. Communicate with Board members, homeowners, and vendors promptly. Maintain knowledge of governing documents, state statutes, and local ordinances. Oversee relationships with our Company to ensure success and retention. Work independently with minimal oversight, accountable to executive management. Demonstrate a positive attitude and ownership mentality. Represent the community at designated meetings and formal functions. Support committees and provide guidance as needed. Hire and manage onsite staff, determining staffing levels. Prioritize staff workloads for timely, accurate completion. Provide performance feedback and development coaching. Perform other duties and special projects as assigned. Qualifications Degree in Business Administration (or related field) and 5 years of experience in community association management. Professional designations are a plus. Knowledge of accepted management practices, building and grounds maintenance, personnel administration, and budgeting/finance. Ability to motivate teams and manage multiple projects. Knowledge of management contracts, CC&Rs, and governing documents. Proficiency with Microsoft Outlook, Excel, and Word. Strong leadership and public speaking abilities. Conflict resolution skills. Ability to meet deadlines and address time‑sensitive issues. Superior multi‑tasking skills. Excellent written and verbal communication. High‑level customer service orientation with attention to detail. Team player with adaptable and dependable work ethic. Willingly learning company processes and proprietary software. Professional and respectful demeanor with staff and guests. Special Position Requirements Valid driver’s license, vehicle insurance, and driving record in compliance with Company policy. Essential Functions Use standard office equipment (computer, phone, copier/scanner). Be stationary for periods of time. Relocate up to 25 pounds. Travel to and from off‑site locations. Schedule & Travel Monday – Friday, approx. 8:00 am–5:00 pm. Occasional long hours, weekends, and holidays may be required. Equal Opportunity Statement We are an Equal Opportunity employer. We celebrate and support diversity. This employer is required to notify all applicants of their rights pursuant to federal employment laws. #J-18808-Ljbffr