Product Manager

Role Overview We believe in the power and joy of learning. At Cengage, our employees have a direct impact in helping learners around the world discover the power and joy of learning. As a Product Manager for the Content Operations Platform, you’ll lead the development of a next‑generation platform that streamlines editorial workflows, integrates sophisticated content creation modules (including AI-driven tools), and provides real‑time transparency into project status and health. The role is central to enabling operational excellence across global content teams by improving predictability, reducing risk, and accelerating delivery. Operating within the Product Operating Model (POM), you will collaborate across Portfolio Management, Content Planning and Development, Global Production, and Engineering teams to build the vision and plan, validate opportunities, and ensure seamless integration with enterprise systems. Responsibilities Enablement & Innovation Define and own the vision and planning for the Content Operations Platform, ensuring alignment with long‑term goals. Collaborate with Content Production, editorial and engineering leadership to communicate strategy and objectives, then develop and improve products with your team, including technology and design. Drive continuous discovery by synthesizing internal and external user insights, market research, and data analytics to identify unmet needs and emerging trends. Champion innovation by guiding rapid prototyping, experimentation, and iterative development with design and engineering. Integrate modules for content generation, including tools powered by artificial intelligence, into the editorial platform to support authoring and collaboration. Operational Excellence Develop and maintain a product vision and plan that aligns with business goals and user needs. Design and refine workflow orchestration features for scheduling, permissions, and task prioritization. Implement tools and features for risk and capacity management related to content delivery, enabling proactive alerts and mitigation strategies. Deliver dashboards and reporting capabilities for operational visibility, predictive insights, and pattern analysis. Establish success metrics and supervise product performance and user feedback to advise future improvements and strategic pivots. Cross‑Functional Collaboration Operate within a Product Operating Model (POM), aligning content operations, editorial, engineering, and vendor teams to deliver cohesive solutions. Work closely with project contributors and engineering teams to write clear user stories, prioritize backlog items, and ensure timely, high‑quality iterative releases. Partner with external suppliers for platform components and with engineering leads and key team members for evaluating build‑vs‑buy decisions to accelerate delivery. Qualifications & Skills 5+ years in product management or related roles within organizations dedicated to innovation and development. Understanding of editorial workflows, content lifecycle, and structured authoring. Familiarity with generative AI concepts and frameworks (e.g., language models, prompt and context engineering), automation, and workflow optimization; experience with agentic workflows and predictive analytics preferred. Understanding of content management systems, digital asset management, and content delivery networks. Experience with content workflow automation, metadata management, and content versioning systems. Knowledge of content personalization, search systems, and recommendation engines. Familiarity with content creation tools, authoring systems, and publishing platforms. Understanding of educational technology domains and learning content requirements preferred. Strong analytical and critical thinking skills, with the ability to make data‑informed decisions. Excellent written and verbal communication skills; proven ability to write user stories and acceptance criteria. Experience in EdTech, publishing technology, or SaaS environments preferred. Compensation At Cengage Group, the compensation for this position includes a base salary and a discretionary incentive bonus program. The base pay range is $77,100.00 – $123,300.00 USD annually. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Eligible individuals may participate in the company’s discretionary incentive bonus program, with a target bonus of 5% of annual base. Equity & Accessibility Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities, including during the job application process. If you require reasonable accommodation, please contact us at View email address on click.appcast.io . #J-18808-Ljbffr