Senior Project Business Analyst

Senior Project Business Analyst

Non-Union Position
Project Management Office; Portland,Oregon (US-OR)

Hybrid scheduleavailablefor Oregon & Washington residents.
Regular FT, Exempt
Posting # 5545

About Us:

At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve.Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry.

In addition to environmental stewardship, we're also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility.

NOTE:

Employees based at our Headquarters are required to work on-site a minimum of two days per week. Specific inoffice days may vary by team and business needs. This hybrid schedule supports collaboration, connection, and engagement while also offering flexibility for remote work.

The Role:

The Senior Project Business Analyst (BA) will be involved in requirements gathering, business process modeling, and functional design for NW Natural projects and initiatives with business and technology components. The BA will work closely with Project Managers (PM) to ensure completeness of vision based on business requirements. The BA will be responsible for documenting business processes and leading business process re-design sessions when necessary. The BA may be responsible for other activities including research, reporting, participating in design and testing of deliverables.

Day to Day:

• Supports the project process throughout the project lifecycle and is responsible for authoring key documentation and deliverables at each phase.
• Elicits requirements through interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
• Leads re-engineering of business processes and identifies various solutions to business problems.
• Partners with the PM and project team define, document, and maintain key business analysis deliverables, including Business Requirements, Functional Specifications, and Current/Future State and Gap Analysis artifacts.
• Leads requirements analysis and verification ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, and testable.
• Responsible for tracking, prioritizing and reporting status of multiple initiatives.
• Elicits and documents requirement specifications using standard templates and models, ensuring requirements are expressed in clear, concise, and unambiguous business language.
• Responsible for managing project tools (Azure DevOps) including the creation, prioritization, traceability, and ongoing maintenance of user stories, acceptance criteria, and requirements across the project lifecycle.
• Represents requirements using alternative views, such as analysis models (diagrams), prototypes, or scenarios, where appropriate to ensure shared understanding across stakeholders.
• Establishes and maintains productive business partnerships across the organization.
• Manages expectations through direct and routine interaction with business partners.
• May participate in other duties such as documenting test scripts, test plans and system testing.
• Other duties as assigned to ensure efficient and effective system operations.
• Supports Company's commitment to a culture of safe work practices.

Come on your first day with:

• Bachelor's degree in Information Technology or Business related field or an equivalent combination of education and experience.
• 8 or more years of related experience with progressively more complex analysis projects including business process documentation and re-engineering.
• 5 or more years of working on software systems projects.
• Demonstrated ability to work effectively in a team environment and to lead others in a directed effort to complete projects.
• Advanced presentation skills, with proven ability to present at the Executive, Director and Manager levels.
• Superb verbal communication skills including the proven ability to communicate effectively on an individual and group presentation basis, including negotiation and facilitation skills and techniques.
• Skill in assessing stakeholders and asking probing questions to understand underlying needs and surface essential requirements information.
• Demonstrated ability to work with employees and management at all levels of the organization including skill in working across organizational and geographical boundaries.
• Proven analytical skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, deconstruct high-level information into details, abstract up from detailed information to a more general understanding, discern underlying true needs from presented user requests, and distinguish solution ideas from requirements.
• Proven ability to work with changing requirements/priorities using internal and external resources.
• Demonstrated skill and ability to produce effective written communication, including report preparation, and documentation for a variety of audiences.
• Advanced skill in documentation methods and software including but not limited to Word, Visio, Excel, and Project.
• Proven ability to learn new systems and applications.
• Demonstrated ability to be self-managed and apply skills in problem solving and decision-making.
• Proven ability to prioritize multiple tasks and projects to meet tight schedules and demanding targets while delivering high quality products.
• Demonstrated ability to effectively manage competing priorities and reconcile divergent expectations.
• Exceptional organizational skills, with the ability to follow through on tasks.

What we offer:

Health & Wellness -

• Rich health insurance benefits with competitive employer contribution
• Free access to an online wellness resources platform

Work Life Balance -

• Up to 23 Vacation Days
• 80 Hours of Sick Time
• 10 paid holidays and 3 floating holidays
• Flexible work arrangements
• 3 weeks paid parental leave
• Be part of a workplace where your voice matters. Engage with our Diversity, Equity & Inclusion Council, and a variety of Employee Resource Groups that support community and growth.
• 1500 sq foot exercise facility and secure bike room

Financial -

• Meaningful annual incentive bonus opportunity in addition to base salary
• Competitive 401K company contribution and match
• 15% discount on NW Natural stock through Employee Stock Purchase Program
• Up to $5250 a year in tuition reimbursement
• Wellness incentive program

Discounts -

• 20% off natural gas service
• Up to 30% discount at NW Natural Appliance Center
• TriMet Pass for all HQ employees
• Generous discounts with Verizon & AT&T Wireless

Base salary range: $110,250.00-$157,100.00per year, depending on qualifications

Annual Target Incentive: Level 22, 12.0% target
Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% - 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout.

Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.

Deadline: 7/7/26

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

E-Verify Information
NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

All applications must be submitted through NW Natural's Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at View email address on click.appcast.io or View phone number on click.appcast.io.

NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.