IT Systems Administration ( Senior Specialist)

About WSDOT

The Washington State Department of Transportation (WSDOT) is a multimodal agency with a global reputation for excellence. Our dedicated workforce plans, designs, builds, and operates an integrated transportation system that safely and efficiently moves people and goods throughout the state. In addition to maintaining over 20,000 lane miles of state highway and 4,100 bridges, WSDOT leads an award-winning Active Transportation Plan, manages the world's longest floating bridge, and operates the largest ferry system in the nation!

The Opportunity

WSDOT is seeking a highly skilled Senior Specialist IT System Administrator to join our team in Shoreline, WA. In this critical role, you will serve as a technical leader responsible for administering, maintaining, securing, and modernizing the systems and networks that support the Northwest Region Traffic Management Center (NWR TMC) and adjacent Tunnel Fire and Life Safety systems. As a subject matter expert, you will leverage advanced technical knowledge across multiple IT disciplines to ensure the reliability, performance, and security of mission-critical infrastructure that supports the safe and efficient operation of Washington's transportation network. You will play a key role in maintaining 24/7 operational readiness by managing servers, workstations, networking, and storage environments while driving continuous improvements aligned with WSDOT Technology Services standards, policies, and strategic objectives.

What To Expect

Among the varied range of responsibilities held within this role, IT Systems Administrator will:

• Perform Network and System Administration for a diverse range of technologies and services within the NWR TMC focused on the SR99 tunnel.
• Oversee all aspects of Server Operating Systems, Applications, Databases, Interfaces, and Virtualization.
• Design, procure, implement, maintain, troubleshoot, and update data center, server, network, and storage infrastructure within the SR 99 tunnel.
• Utilize specialized tools, equipment and software dedicated to traffic and roadway management and tunnels fire and life safety systems, including ramp meter systems, traffic cameras, traffic data stations, variable message signs, central software control, and other WSDOT web-based applications and systems.
• Collaborate with external agencies, including Washington State Patrol (WSP), cities, counties, and the media, in the development and maintenance of systems facilitating the sharing of WSDOT traffic data and video (Traffic Busters).
• Define and implement strategies for integrating disparate operating system environments within in-house developed traffic software.
• Analyze and resolve highly complex problems, such as incompatibility issues between products requiring integration and conflicts arising from the addition of new/replacement hardware or software versions.
• Administer infrastructure instances through automated technologies (e.g. server virtualization, video management industrial automation, etc.).
• Integrate, distribute, maintain, design, and provide support for TMC servers, interfaces, and application environments.
• Provide technical consultation, serving as a liaison to diverse customers and partners to ensure the viability of system design, implementation, and maintenance from the TMC perspective for the agency.
• Collaborates with a broad range of peer entities.

Qualifications

To be considered for this opportunity, the following are required:

• Systems Administration and Technical Problem Solving: Demonstrated ability to troubleshoot, diagnose, and resolve systems administration issues in complex technological environments. Ability to analyze technical problems, prioritize work, and exercise sound judgment when making independent decisions regarding workflows, system operations, and competing priorities.
• Communication and Customer Service: Ability to communicate technical and non-technical information effectively through verbal, written, and interpersonal communication. Skilled in collaborating with stakeholders, providing technical guidance, and delivering customer-focused solutions.
• Technical Systems Administration: Demonstrated knowledge of information technology infrastructure, including hardware, software, operating systems, and enterprise technologies. Ability to independently install, configure, maintain, and support IT hardware and software while providing technical consultation and recommendations.
• Microsoft Technologies Administration: Demonstrated ability to support and administer enterprise technology environments, including Microsoft 365, Microsoft operating systems, Microsoft Office applications, Active Directory Group Policy, mobile device platforms, and standard productivity software. Ability to troubleshoot issues, implement solutions, and support end-user computing environments.
• Project Management and Technical Consulting: Ability to plan, coordinate, and implement technology projects with organization-wide impacts. Skilled in evaluating business needs, providing technical consultation, managing project activities, and delivering customer-centered technology solutions.
• Organization and Workload Management: Demonstrated ability to effectively manage multiple assignments, establish priorities, meet deadlines, and adapt to changing operational needs in a fast-paced environment.
• Equity, Inclusion, and Respect: Ability to contribute to and support a professional work environment that promotes respect, inclusion, equal opportunity, and collaboration among diverse employees, customers, and stakeholders.
• Operational Mobility: Possession of a valid driver's license and the ability to operate a state vehicle as required to support business needs.
• Growth Mindset: Actively demonstrates a commitment to learning and growth.
• Service-Oriented: Takes action to meet the needs of others.

It Is Preferred That Qualified Candidates Also Demonstrate

• Cybersecurity Operations and Risk Management: Demonstrated knowledge of cybersecurity principles and best practices, including one or more of the following areas: vulnerability management, intrusion detection and prevention, application security, network security, incident response, malware protection, security monitoring, or security assessments. Ability to identify risks, recommend mitigation strategies, and support the protection of organizational technology assets.
• Technology Project Coordination and Implementation: Knowledge of project management principles and best practices with the ability to support, coordinate, or lead technology implementation efforts. Ability to plan activities, manage timelines, collaborate with stakeholders, and contribute to successful project outcomes.
• Cybersecurity Governance and Compliance: Working knowledge of cybersecurity frameworks, standards, and regulatory requirements. Ability to apply security controls and best practices that align with recognized frameworks and standards such as state security requirements, industry security standards, and risk management frameworks.
• Transportation Technology Systems Knowledge: Knowledge of Transportation Systems Management and Operations (TSMO) principles, Intelligent Transportation Systems (ITS), or related transportation technologies. Ability to support technology solutions that enhance transportation operations, safety, and system reliability.
• Professional Technical Development: Relevant industry-recognized certifications or demonstrated equivalent knowledge in systems administration, cybersecurity, networking, or related technology disciplines.
• Industrial Control Systems and Operational Technology: Knowledge of industrial control systems, operational technology environments, or automation platforms, including the ability to support, administer, troubleshoot, or integrate systems used for monitoring and controlling critical infrastructure.

Important Notes

• This recruitment may also be used to fill additional positions per business needs.
• This position is not eligible for remote work.
• The role entails 24/7 availability for TMC operation and COOP responsibilities, particularly during peak commute hours on weekdays.
• The position may involve working emergency shifts assigned and responding to emergency situations at any time, either independently or as part of a team.
• In addition to the salary range listed, a general wage increase of 2% will be applied for all state employees on July 1, 2026, upon legislative approval.
• The salary listed includes the legislative approved 5% salary premium for positions in King County.
• In addition to base salary, employees may be entitled to other forms of compensation depending on the type, duties, or location of the position. For union-represented positions, more information on other forms of compensation can be found in the applicable Collective Bargaining Agreements. Information on other compensation types for non-represented positions can be found in Chapter 357-28 of the Washington Administrative Code.
• WSDOT does not use the E-Verify system, therefore we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit
• To review the full Position Description, please follow the directions in the “Contact Us” section of this posting.

Why WSDOT

• Work-Life Balance – We offer flexible work schedules that allow you time for your life outside of this excellent opportunity.
• Paid Leave – In addition to 12 paid holidays, full-time employees may earn up to 25 paid vacation days per year!
• Tuition Assistance – Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.
• Plan For Your Future – WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have a choice of state retirement programs, and much more. Go to State Benefits for more information.

Check out this video to learn more: Why WSDOT?

How To Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the “Work Experience” portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

• An attached Resume outlining (in reverse chronological order) your experience to date.
• An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
• Contact details for a minimum of three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the “References” section of the online application; does not require an additional attachment.

Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.

WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included, and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. All persons, regardless of race, ethnicity, age, veteran status, sexual orientation, and/ or gender identity, are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the recruiter listed.

For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at ***email_hidden***. Please be sure to reference IT Systems Admin #13483 in the subject line.

More than Just a Paycheck!

Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read About Our Benefits

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement And Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information .

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Please select the response that best describes your experience performing systems administration and independently resolving complex technical issues.

• Lead troubleshooting of complex, enterprise-wide systems issues; independently set priorities and implement solutions impacting multiple systems or users.
• Regularly troubleshoot and resolve complex issues; independently prioritize and manage workload.
• Perform routine troubleshooting with occasional guidance; assist in prioritization of work.
• No experience

Please briefly describe your most recent system or network administration role and responsibilities. If you do not have this experience, please enter N/A.

Please describe your experience performing systems administration and independently resolving complex technical issues. If you do not have this experience, please enter N/A.

Please select the response that best describes your experience providing technical consulting and implementing IT hardware/software solutions.

• Independently lead consultation, design, installation, and configuration of complex systems.
• Independently install, configure, and maintain systems; provide technical recommendations.
• Assist with implementation and configuration under guidance.
• Exposure to installation and maintenance tasks.
• No experience

Please describe your experience providing technical consulting and implementing IT hardware/software solutions. If you do not have this experience, please note ‘N/A’.

Please select the response that best describes your experience supporting enterprise technologies (e.g., Microsoft 365, Active Directory, iOS, Adobe).

• Serve as a subject matter expert supporting enterprise-wide environments across multiple platforms.
• Independently support and administer enterprise systems across multiple technologies.
• Provide support for common enterprise tools with occasional guidance.
• Limited exposure to enterprise environments.
• No experience

Please describe your experience supporting enterprise technologies (e.g., Microsoft 365, Active Directory, iOS, Adobe). If you do not have this experience, please note ‘N/A’.

Please select the response that best describes your experience managing IT projects and delivering customer-focused services.

• Lead large-scale projects impacting divisions/agencies; manage stakeholders and deliver customer-centered solutions.
• Manage projects and provide technical consultation in a customer service-focused environment.
• Contribute to projects and support customer needs.
• Limited project coordination or customer service experience.
• No experience

Please describe your experience managing IT projects and delivering customer-focused services. If you do not have this experience, please note ‘N/A’.

Please select the response that best describes your experience with cybersecurity technologies (e.g., vulnerability management, IDS/IPS, incident response).

• Lead implementation and management of multiple cybersecurity domains across an organization.
• Hands-on experience in one or more cybersecurity areas.
• Exposure to cybersecurity tools or practices.
• No experience

Please select all the following Cybersecurity technologies you have experience with:

• Vulnerability management
• Intrusion detection and prevention
• Application security
• Network security
• Incident response and handling
• Anti-virus/malware management
• Security assessments
• None of the above

Please select the response that best describes your experience with cybersecurity frameworks (e.g., NIST, CIS, PCI DSS, WaTech).

• Apply and interpret frameworks to guide organizational security strategy and compliance.
• Implement controls aligned to established frameworks.
• Familiar with frameworks and concepts.
• No experience

Do you have experience working with Transportation Systems Management technologies?

• Yes
• No

Do you have experience working with ICS/SCADA systems (e.g., FactoryTalk)? If yes, please briefly describe your experience with these systems. Otherwise, enter N/A.

Do you hold relevant industry certifications (e.g., CompTIA Server+, Security+, or similar)? If yes, please list them below. Otherwise, please enter N/A.

Please select the response that best describes your highest level of completed education.

• I have a master’s degree or higher.
• I have a bachelor’s degree.
• I have an associate’s degree.
• I have a high school diploma or equivalent.
• None of the above

If you indicated completion of a degree, please list your degree and field of study. Otherwise, enter N/A.

Do you have a valid driver’s license and the ability to operate a state-owned vehicle?

• Yes
• No

Are you able and willing to respond to emergency situations 24 hours a day, seven days a week, independently or as part of a team?

• Yes
• No

How did you learn of this employment opportunity?

• Indeed
• LinkedIn
• Direct Email Notification
• WSDOT social media (Twitter, Facebook, YouTube, etc)
• Career Fair
• Monster
• WorkSource
• "NOW HIRING" banner/sign
• Radio advertisement
• WSDOT Employment Site
• Careers.wa.gov
• governmentjobs.com
• Other (specify below)

If You Selected 'Other' On The Previous Question, Please Specify How You Learned Of This Employment Opportunity In The Space Provided

• Required Question