Supervisor of Pre-Analytical

Supervisor of Pre-Analytical

Location BSW All Saints Medical Center

Department Laboratory

Shift Evening Monday 12pm - 8:30pm Tuesday - Friday 6:30pm - 3am

Preferred Experience Must have at least 4 years of experience as a phlebotomist with at least 1 year of previous supervisory experience in a hospital laboratory setting. Certification is required PBT ASCP, NPA, ASPT, NCCT, NHA, AMT, NAHP, AMCA, AAH or ACA.

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

The Supervisor of Pre-Analytical directs the collection and processing of quality specimens safely. Aids in delivering exceptional patient care. Guides and facilitates Phlebotomists and other clinical staff to collect and process quality specimens safely. Coaches for positive behavior and performance. Responsible for scheduling and coordinating staff to meet patient needs.

Essential Functions of the Role:

• Guides and mentors Phlebotomists and other staff by communicating technical and general information professionally and constructively. Has HR responsibilities for the team.
• Responsible for high customer satisfaction through professional and ethical conduct.
• Evaluate staff behaviors and performance to achieve department goals. Focus on continuous improvement through proficiency assessment and other tools.
• Follows all established specimen collection, labeling, transportation, and handling procedures. Performs all delegated functions as defined by facility CLIA Director.
• Builds cohesive team through collaboration and innovation.
• Coordinates and schedules staff to meet patient and departmental needs. Responsible for delivering quality work and service from staff.
• Monitors quality and safety reports.

Key Success Factors:

• Knowledge of laboratory regulations, protocols and procedures.
• Statistical and critical thinking abilities.
• Ability to comprehend and communicate complex instructions in an easy to understand.
• Ability to perform laboratory protocols and procedures.
• Knowledge of safety and infection control standards.
• Ability to work in a team environment and perform service recovery.
• Make tactical judgments on allocating and directing supervised employees' work using established guidelines, policies, or procedures.
• Ability to make effective hiring and termination recommendations.
• Ability to train, and evaluate performance of supervised staff.
• General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.

Belonging Statement:

We believe that all people should feel welcomed, valued and supported.

Qualifications

Location BSW All Saints Medical Center

Department Laboratory

Shift Evening Monday 12pm - 8:30pm Tuesday - Friday 6:30pm - 3am

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - 2 Years of Experience
• CERTIFICATION/LICENSE/REGISTRATION - Phlebotomy Technician (PBT): Must have a Phlebotomy Tech Cert from one of these agencies: ASCP, NPA, ASPT, NCCT, NHA, AMT, NAHP, AMCA, AAH or ACA.