Quality Strategy, Performance and Operations Director

The Director Quality Strategy Performance & Operations leads Seattle Childrens year-round enterprise program for the U.S. News & World Report (USNWR) Best Childrens Hospitals survey and related national pediatric benchmarking. Reporting to the Vice President Chief Quality and Safety Officer this role integrates rigorous analytics disciplined program management and cross-functional improvement to help leaders understand performance prioritize opportunities and strengthen outcomes for children and families. The Director oversees the full annual cycle including methodology surveillance strategic modeling data validation submission readiness performance tracking and executive reporting. The role partners closely with executive leaders specialty programs clinical and operational teams finance research quality and data and analytics teams to ensure submissions are accurate complete well documented and ethically managed and that ranking insights are translated into sustainable clinical and operational improvement.

Required Education and Experience
Masters degree in healthcare administration public health statistics data science healthcare informatics business administration quality improvement or a related field.
Minimum of seven years of progressive experience in healthcare analytics enterprise program or project management performance improvement external benchmarking or a related field including at least three years leading complex cross-functional initiatives.
Experience working in a healthcare delivery organization and with clinical operational financial or quality data.
Demonstrated ability to interpret complex external methodologies and technical specifications translate requirements into an actionable work plan and advise senior leaders on implications and priorities.
Experience with data validation measure specifications data governance source documentation reconciliation and audit-ready processes.
Demonstrated success developing dashboards forecasts scenario analyses or other decision-support products for clinical and executive audiences.
Advanced proficiency with Microsoft Excel and experience with SQL Tableau Power BI or comparable AI analytic and visualization tools.
Experience managing multiple interdependent workstreams deadlines risks and stakeholders in a complex organization.

Required Credentials
N/A

Preferred
Direct experience with the USNWR Best Childrens Hospitals survey or another complex national benchmarking ranking accreditation or public-reporting program.
Experience in a pediatric or academic medical center and familiarity with improvement science statistical process control and specialty-specific clinical outcomes.
Experience supervising analysts or program staff and managing external consultants or vendors.

NOTE: this position is based in Seattle and is hybrid remote - working at least 3 days per week on-site.

Compensation Range

$146572.00 - $219858.00 per year

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity skills experience and expertise and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle positions located outside of Seattle may be compensated differently depending on various factors .

Benefits Information

Seattle Childrens offers a generous benefit package including medical dental and vision plans 403(b) life insurance paid time off tuition reimbursement and more. Additional details on our benefits can be found on our website Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Childrens to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many and touches the hearts of all #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region regardless of the families ability to pay. Together we deliver superior patient care advance new discoveries and treatments through pediatric research and serve as the pediatric and adolescent academic medical center for Washington Alaska Montana and Idaho the largest region of any childrens hospital in the country.

U.S. News & World Report consistently ranks Seattle Childrens among the nations best childrens hospitals. For more than a decade Seattle Childrens has been nationally recognized in key specialty areas. We are honored to be one of the nations very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.

As a Magnet designated institution we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion Excellence Integrity Collaboration Equity and Innovation. Whether its delivering frontline care to our patients in a kind and caring manner practicing the highest standards of quality and safety or being relentlessly curious as we work towards eradicating childhood diseases these values are the fabric of our culture and community. The future starts here.

Our Commitment

Seattle Childrens welcomes people of all experiences backgrounds and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits employs trains compensates and promotes based on merit without regard to race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

The people who work at Seattle Childrens are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Childrens is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

Required Experience:

Director