Program Assistant - On Call

Program AssistantThe Program Assistant assists in providing our clients a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Program Assistant is a frontline worker responsible for maintaining the safety, integrity, and security of the Center always. The Program Assistant documents all daily activities and carries out administrative functions to support the program and its overall operations.Duties and Responsibilities:Observe all persons entering and exiting the buildingDocument, inform, and report all incidents and daily activities that occur during the shiftMaintain a safe, secure, responsive, inclusive, and non-discriminatory environment for clientsAnswer the telephone, take messages, and direct callers as appropriateFacilitate medication observation according to policy and procedureSupport searches in the facility, dormitories, and individuals for all alcohol, drugs, drug paraphilia, contraband, and program violations including food and electronicsEnforce house rules, procedures, and protocols for clientsDistribute sorted client mailRegular security and wellness checks throughout the facility and the shiftAssist the program department clinical staff in administering U.A. (Urine Analysis) test(s) and/or Breathalyzer for program participantsAssist in emergency disaster responses and emergency drillsRespond to all unusual incidents and notify all required staffRespond to calls for assistance from other departments of the CenterAssist in the admissions and exits of clientsOther related duties as requiredEducation and Experience:High school diploma or equivalent (required)Experience working with issues of substance abuse, mental illness, and other potential barriersExperience with Microsoft programsFirst Aid and CPR certification (within first fourteen days of employment – company provided)Tuberculosis clearance (within the first seven days of employment – company provided)Skills and Abilities:Integrity to handle sensitive information in a confidential mannerExcellent organizational skills and ability to multi-taskBilingual in Spanish (preferred)Ability to work with a highly diverse populationKnowledge of co-occurring disorders and trauma-informed environmentEquipment Used:Modern Office Equipment and Relevant SoftwarePhysical Requirements:Ability to lift up to 25 lbs. (Usually file boxes)ADA StatementQualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.Acknowledgment of Religious Purposes of The Salvation Army:Please note that The Salvation Army has a religious purpose and status as a church. We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission. Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.At-Will:Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.