Remote Senior Support Programs & Supportability Lead
$154k - $180kLADDERS
New York, NY
- Remote job
Ladders is seeking a Staff Customer Support Programs & Supportability Lead to drive strategy, optimize processes, and scale service delivery. Remote US-based role with compensation $154,000–$180,000 annually. The role partners with Product Management and Engineering to enhance product supportability, build analytics, and deliver actionable insights for improved customer outcomes. You will own KPIs, dashboards, and proactive support initiatives across the lifecycle. #J-18808-Ljbffr Ladders
Vacancy posted 4 days ago
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