Senior Customer Support Lead (Remote) - Process & Training
Remote Jobs
New York, NY
- Remote job
Remote Jobs is seeking a hands-on Senior Customer Support lead to manage day-to-day support within the Customer Success team. You’ll guide the team and work directly with customers via tickets, calls, texts, and voicemails to ensure timely responses and high-quality resolutions. You’ll coordinate requests, coach teammates, track metrics, and build knowledge baselines. Previous leadership in support and process improvement is valued. #J-18808-Ljbffr Remote Jobs
Vacancy posted 5 days ago
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