Retail Loss Prevention Lead - HIRING EVENT

OVERVIEW House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams. If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today! ROLE RESPONSIBILITIES The Loss Prevention Lead serves primarily to mitigate and reduce losses through the deterrence of external theft and the execution of key operational programs. The LP Lead will model customer engagement behaviors to detect and deter shoplifters and provide service to all customers. The LP Lead will also act in compliance with the Company policy "Engaging Law Enforcement" when all attempts at service do not deter theft. Assists in monitoring store compliance with policies related to safety, operational controls and Merchandise Expose Standards (MES) execution. Monitors customer and teammate traffic for potential theft activity, following company dress code and addressing concerning behaviors. Completes detailed incident reports in LPMS for recoveries, shoplifting events, and grab & go activity. Follows up with local authorities for external case resolution and prosecution. Supports, promotes, and actively demonstrates company values related to customer engagement. Provides ad hoc support for general business needs as necessary. Participates in Shrink Coach meetings, new hire orientation, and conducts frequent training sessions with store teammates. May assist Shrink Coach with execution of Shrink Business Plan on a limited basis. Conducts MES sweeps, fitting room checks, and safety standard checks when athlete traffic is slow. Adheres to established policies and procedures related to safety, loss prevention, and standard operating procedures. Maintains confidentiality of all company information. Creates an inclusive store environment where teammates and customers feel welcome, safe, and are treated with respect. Requires 100% ability to walk sales floor, stockrooms, and office areas during duration of shift. De-escalates incidents involving confrontation by athletes exhibiting concerning behavior. TEAMMATE TRAITS Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Making Quality/Decision-Making Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS 1-3 years of prior LP or educational experience in Loss Prevention preferred. VIRTUAL REQUIREMENTS At DICK’S, we thrive on innovation and authenticity. That said, to protect the integrity and security of our hiring process, we ask that candidates do not use AI tools (like ChatGPT or others) during interviews or assessments. To ensure a smooth and secure experience, please note the following: Cameras must be on during all virtual interviews. AI tools are not permitted to be used by the candidate during any part of the interview process. Offers are contingent upon a satisfactory background check which may include ID verification. If you have any questions or need accommodations, we’re here to help. Thanks for helping us keep the process fair and secure for everyone! #J-18808-Ljbffr DICK'S Sporting Goods, Inc.