Remote Medicare Enrollment Representative - Licensed

Job Description

Job Description

Seasonal Remote Opportunity | Full-Time

The Role

We are looking for licensed insurance agents to provide Medicare enrollment assistance during the Annual Enrollment Period.

This customer-focused position involves helping individuals understand their available coverage options and completing enrollment-related activities through inbound calls and digital chat.

Work Schedule

This is a full-time seasonal contract position. Candidates must be available Monday through Saturday , with working hours scheduled within 8:00 AM–9:00 PM Eastern Time .

Eligible States

Recruiting is currently open to residents of:

Alabama | Arizona | Arkansas | Delaware | Florida | Georgia | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Jersey | New Mexico | North Carolina | North Dakota | Ohio | Oklahoma | Pennsylvania | South Carolina | South Dakota | Tennessee | Texas | Utah | West Virginia | Wisconsin | Wyoming

What You’ll Handle

The person selected will:

• Respond to customers contacting the organization through phone and chat.
• Provide Medicare-related information in a clear and professional manner.
• Help customers understand benefits and coverage.
• Guide eligible customers through plan enrollment.
• Document interactions correctly.
• Adhere to established compliance and quality requirements.
• Work toward assigned performance goals.

Must-Have Qualifications

• Active Resident Health Insurance License.
• License remains active through 12/08/2027 .
• Resident license corresponds with current state of residence.
• Minimum 1 year customer service background.
• Typing speed of 45 WPM or greater.
• Basic Windows operating knowledge.
• High School Diploma or equivalent.
• Full-time availability.

Preferred: Medicare, AEP, or insurance sales experience.

Equipment & Connectivity

Because the position is performed remotely, applicants need:

Internet: 35 Mbps download / 15 Mbps upload minimum
Workspace: Quiet and professional

Applicants may need to submit a Speedtest.net screenshot .

The following connection types cannot be used: satellite internet, mobile hotspots, VPNs, or peer-to-peer networks.

Training Program

New team members will complete a five-week training program consisting of four weeks of classroom learning and one week of nesting.

Future opportunities may be considered based on business needs and performance.