Data Entry Specialist

The Data Entry Specialist at World Outreach Church (WOC) will further the donor/customerrelationship initiatives of the media ministry, Allen Jackson Ministries, by accurately entering,updating, and maintaining the donor-related systems. The ideal candidate demonstrates logicalthinking, keen attention to detail, eagerness to learn, and the ability to connect processes tobroader ministry goals. This position will also help advance our mission to help people become more fully devoted followers of Jesus Christ by helping model and convey our core beliefs in aholistic and inspiring way. This position reports to the Data Administration Manager. Who We Are World Outreach Church is an interdenominational congregation of over 15,000congregants in Murfreesboro, Tennessee. It began over 40 years ago with less than 30 people and has been under the leadership of Pastor Allen Jackson since 1989. Through ourin-person services, gatherings, and events—as well as the use of online streaming,television, radio, podcasts, and other resources—our mission is to help people become more fully devoted followers of Jesus Christ. We strive for excellence in every area of ministry. Learn more at wochurch.org and allenjackson.com. Job Duties & Responsibilities Process donations and sales made by check and cash, ensuring relevant notes areentered within the Customer Relationship Management (CRM) software, and digitalimages of checks have also been scanned and attached to each transaction in thesystem. Process and fulfill daily receipts and annual contribution statements. Input and maintain CRM database with all inventory products and the associatedcosts. Assist in the development and distribution of dashboards and reports using Excel, SQL,and data visualization tools to monitor performance metrics, track ministry outcomes,and provide analytics to support decision-making across teams. Partner with lead analysts and cross-functional teams to identify, test, andimplement process improvement, automation, and CRM upgrades. Maintain procedures to input and update CRM to ensure data integrity for accuratemanagement and reporting. Help the Accounting Department reconcile and audit the Media Ministry’s donations and sales transactions. Identify inefficiencies within the team’s workflow, then find and present solutions for consideration. Provide support for the Media Ministry’s donor participation events. Create and maintain documentation of processes and procedures, as it relates to thisposition. Complete various tasks related to office administration and organization. Job Skills & Requirements Experience using CRM databases to maintain accurate records Proficiency in Microsoft Office Suite Strong organizational, time management, and communication skills, with attentionto detail and accuracy Ability to manage multiple priorities and meet deadlines independently Willingness to take direction, grow, and learn new techniques and tools Collaborative, team-oriented approach Commitment to a personal relationship with God and alignment with the mission ofWorld Outreach Church Maintains confidentiality and professionalism Ability to sit for extended periods and carry up to 25 pounds Availability to work weekends and ministry events, as needed Participate in team meetings and process improvement discussions Attend team meetings and planning sessions, as required Engage with World Outreach Church congregational life and events Perform other duties, as assigned by a supervisor Terms Regular, Full-Time Monday – Friday, 8:00 am – 5:00 pm (Occasional weekend assignments) #J-18808-Ljbffr