Remote Technical Support Specialist
EBSCO Information Services
EBSCO Information Services is seeking a Technical Support Representative to provide first-line diagnostic and troubleshooting support for our software and solutions. The role involves collaborating with internal and external clients, communicating actions and resolutions, and ensuring customer satisfaction. Strong focus on explaining product features, guiding installations and upgrades, and coordinating with cross-functional teams to resolve issues and deliver a seamless customer experience. #J-18808-Ljbffr
Vacancy posted 14 hours ago
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