Office Operations Assistant

Your Future Role at a Glance Location: Franklin, WI Facility: Midwest Orthopedic Specialty Performance Center Department/Specialty: MOSH Schedule: Days | PRN Benefits that help you thrive Retirement: 403(b) plan Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process. How you’ll make an impact in this role Orchestrate the patient arrival experience by warmly greeting visitors and managing the check-in/out process to ensure a seamless, stress-free start to their medical visit. Advocate for patient access by diligently verifying insurance authorizations and precertifications, ensuring that financial barriers are resolved before care begins. Safeguard patient stories by meticulously managing medical record requests and demographic data, maintaining the integrity and privacy of every individual’s healthcare journey. Drive clinic sustainability by accurately capturing service charges and managing daily financial reconciliations to ensure the facility can continue providing top-tier care. Streamline clinical operations through proactive scheduling and administrative support, allowing the medical team to remain focused on patient outcomes. Education and Minimum Requirements What minimum requirements you’ll need High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Equal Employment Opportunity Employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system. Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates. #J-18808-Ljbffr