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Quality Assurance & Customer Experience Analyst

$20 - $25 per hour

ASM Research, An Accenture Federal Services Company

ASM Research, An Accenture Federal Services Company, seeks an experienced professional to monitor and analyze customer interactions in Richmond, Virginia. The role involves ensuring quality assurance and providing feedback based on performance metrics. With 2-5 years of experience in call center operations, candidates must be able to communicate effectively and demonstrate strong analytical and problem-solving skills. The compensation for this position ranges between $20.00 and $25.00 per hour. #J-18808-Ljbffr

Vacancy posted 5 days ago
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