Planning Coordinator

Planning CoordinatorCity Hall - Chamblee, GA 30341OverviewSalary Range $30.07 Hourly Position Type Full-Time Education Level GEDDescriptionThe Planning Coordinator provides customer service, supports the Zoning & Code Enforcement divisions, and coordinates code enforcement case management. This position is responsible for meeting legal public notice requirements, updating the Planning and Development Department's agenda and calendar, responding to customer inquiries, creating code complaint cases, following-up on code complaint cases, and providing general assistance to zoning and land development applicants.Essential FunctionsServes as the first point of contact for planning, zoning, and code enforcement related customer service matters, both either in-person, by e-mail, and over the phoneProvides research on ordinances and case-related investigation and provides back-up duty for the department customer service deskInputs all Planning & Zoning applications into the City's permitting software and monitors all active land development cases; assigns plan reviews, and uploads required documentationReviews basic applications for completeness (i.e., LDPs, Variances, Plats, etc.).Completes Planning Coordinator Reviews for certain permits including Land Disturbance Permits, Plats, Zoning Related Applications; Sign Permits; Fence Permits and Residential Addition/Renovation Building permitsManages the closeout process for assigned Zoning & Plan Management permits.Scanning all required documents into the City's Permit Management and Document Management systems.Managing Pre-Application meetings for Planning and Zoning related applications including pre-review of all submittals, note-taking, and follow-up correspondence with applicants.Manages and updates all Planning and Zoning related applications and forms, as neededManages and updates all Code Enforcement related applications and forms, as neededServes as Records Clerk for all Planning and Zoning and related applications and Code Enforcement MattersCompletes Business License reviews for compliance with Zoning RegulationsConducting research on planning and zoning-related mattersAssists with managing completion of long-range planning projectsMaintains inventory and compliance of all Bonds related to permits and administers systems for bond procedures.Prepares and manages public hearing signs for council meetings.Inputs code enforcement cases into the City's permitting software and monitors all active cases, schedules follow-ups for code enforcement notices of violationEstablishes and documents efficient standard operating procedures to support proactive code enforcement practicesResearch property records and City codes for planners and code enforcement officers; may conduct business analysis or special research on regulations or planning matters as time permitsCoordinates and provides administrative support for the City's Apartment/Commercial Property Maintenance Sweeps Program including, scheduling, communication with property owners, creating reports, etc.Manages, tracks and documents Multifamily inspections program (compliance certificate).Prepares files for code enforcement citations for presentation in Municipal Court.Communicates with other city departments and outside agencies regarding zoning and other ordinance issuesPrepares weekly and monthly reportsAttends other meetings, as neededAttends training sessions, meetings, seminars, workshops, etc. to enhance job knowledge and skills.Additional Job FunctionsUses a variety of computer software programs such as Microsoft Word, Excel, Outlook, and iWorq.Other duties as assigned.QualificationsAssociate degree required; Bachelor's degree preferredLocal government experience is preferredKnowledge of Code Enforcement processes and best practicesKnowledge of City Unified Development Ordinances and Building Code processes and best practicesKnowledge of Planning and zoning principlesBusiness math, including the calculation of areas (square footage), fees, and penaltiesKnowledge of Georgia Open Records ActFamiliarity with permitting software systemsRead and interpret building plans, related construction documents and various maps.Interpret, explain, and apply policies, laws, and proceduresPerform detailed, technical, and specialized permit support work.Organize and prioritize work and follow-up on assignments with a minimum amount of supervision.Organize and maintain accurate files and records; draft official memos and/or decision lettersCooperates with others to accomplish common goals; works with employees within and across departments to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of othersWorks cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results.Writes and speaks effectively, using conventions proper to the situation; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinionsAble to manage multiple projects; able to determine project urgency in a practical way; uses goals to guide actions; creates detailed action plans; organizes and schedules people and tasks effectivelyClearly establishes and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance and gain valuable skills that will translate into strong performance in future roles