ST - Field Operations Service Technician

$19 - $31 per hour

Alpen High Performance Products Inc

Louisville, CO

Job Description

Job Title: Field Operations Service Technician

Company: Alpen High Performance Products

Location: Nationwide (Travel Required)

Compensation: $19–$31 per hour, depending on skills and experience

Job Type: Full-Time

About the Role

As a Field Operations Service Technician, you will represent Alpen on-site at customer locations, performing hands-on service, repair, and adjustment of high-performance windows and doors.

This is a field-based, construction-focused role requiring mechanical aptitude and comfort working with tools and building materials. It is not an IT or desk-based position .

You’ll travel throughout the continental U.S., working independently while staying closely connected to a supportive internal team.

Key Responsibilities

Travel to customer sites to assess, repair, and service Alpen window and door systems
Diagnose and resolve issues related to installation, product performance, or hardware
Perform adjustments, repairs, and field modifications in accordance with AAMA standards
Evaluate job site conditions and determine practical, on-the-spot solutions
Complete detailed Field Service Reports using a tablet or laptop
Communicate clearly and professionally with customers and internal teams
Safely lift and handle materials weighing up to 75 lbs.

Preferred Experience & Qualifications

Hands-on construction experience preferred (remodeling, framing, finish carpentry, exterior work, or window/door installation)
Strong mechanical aptitude and ability to troubleshoot physical systems (not software/IT systems)
Experience with window and door installation from start to finish, including trim work
Familiarity with window/door hardware systems (casement, awning, hung, sliding, European inswing, sliding glass doors)
Strong customer service and communication skills
Self-motivated with strong attention to detail and organization
Comfortable using basic digital tools for reporting (no advanced technical/IT skills required)
Valid, travel-ready U.S. Driver’s License
Bilingual in Spanish is a plus

What We’re Looking For

We’re looking for someone who enjoys working with their hands, solving real-world problems on job sites, and delivering a great customer experience. This role is ideal for individuals with a background in construction or skilled trades who are comfortable traveling and working independently.

Benefits

Medical, Dental, and Vision Insurance
Paid Time Off (PTO)
Company-Paid Major Holidays
Travel opportunities
Ongoing training and development

Apply

Vacancy posted 28 days ago

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