Sr. Genesys Architect
EROS Technologies
Company DescriptionEROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.Job Description Sr. Genesys ArchitectLocation: Hartford, CT1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server, Routing Stat Servers, Reporting Stat Servers, Interaction Center2. Application Operation, Maintenance and Development and architect experience3. Genesys Voice Portal (GVP) and Framework4. Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components Key Skills: Architect, Genesys Framework, Genesys Voice Platform(GVP) including SIP ServerAdditional InformationAll your information will be kept confidential according to EEO guidelines.SummaryFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Computer Software
Vacancy posted 2 days ago
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