Senior HR Operations Specialist France and Belgium

Senior HR Operations Specialist France and Belgium

Paris

Join our Movement and Champion Restaurant Culture!

At TheFork we believe that the best things in life happen around the table. As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world's favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We're part of the Tripadvisor Group and proud to be building a diverse, people-first culture where "respect", "ownership", "growth" and "better together" values thrive. If you're passionate about food, technology, and making a real impact, your seat at the table is ready. Discover life at TheFork

What You Will Do:

As a Senior HR Operations Specialist France and Belgium, you will report directly to the Senior HR Manager France and Belgium based in Paris and will be part of the Global HR operations team (Europe). You will support the HR team by taking care of our employees, from the moment they sign the offer letter, to the moment they leave the company. In this role, you will ensure smooth HR operations, compliance with local labour laws, and efficient support for employees and managers across various HR functions. You will also manage large volumes of HR data, ensuring accuracy, confidentiality, and effective reporting.

Employee Support:

• Serve as the first point of contact for employees on pay, leave, benefits, and policies, resolving their queries through our ticketing tool, ServiceNow.
• Communicate with employees via emails and Slack to address various concerns.

HR Administration:

• Manage employee files and handle administrative tasks such as contracts, addendums, and processes for foreign employees.
• Oversee the management of employee absences and coordinate with the occupational doctor and health insurance providers.
• Participate in the onboarding and offboarding processes to ensure smooth transitions.
• Manage lunch vouchers and CESU checks

HR Data & Reporting:

• Enter and maintain employment data in our HRIS, Workday, keeping all tools and data up to date.
• Prepare HR reports to provide insights and updates to the management team.
• Support the establishment and ongoing administration of the CSE as required.

Payroll & Compliance:

• Prepare all French and Belgium payroll inputs and submit them to the external provider on schedule.
• Review and validate payroll outputs before they go final.
• Guarantee full adherence to the relevant convention collective, overseeing compensation, leave, and working time to ensure local legal compliance.

Cross-Market Collaboration:

• Dedicate some time to supporting other markets, including projects with foreign colleagues.

Who You Are:

You Must Meet These Critical Qualifications

• Minimum 4 solid years of experience in HR Operations for France
• Rigorous, autonomous, curious, project management & detail oriented
• Open minded, responsible & eager to learn
• Actively seeks ways to optimize internal processes and elevate team practices.
• Strong expertise in French labor regulations, local legal frameworks, and corporate HR policy compliance
• Tech savvy: use of HRIS Workday, Gdrive, Notion
• Fluent in French, advanced level of English

You Can Impress With These Additions

• Good level of Spanish
• International experience

What We Offer You:

An awesome team

A permanent contract

Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

Competitive fixed salary and bonus

Lunch vouchers available for each working day (because yes, we like to try our best restaurants)

International teams and a multicultural environment spanning 10 offices across Europe

Highly inclusive working environment

Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc

Continuous learning and development programs

Free access to the Calm app to help you build resilience wherever you are in your mental health journey

Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

Health insurance covered by the company

Financial support for birth, adoption, civil partnerships, or marriage

Transport allowance

Health insurance fully covered by the company

Life & Disability Insurance at no cost to the employee

Amazing offices with dining, coffee points and leisure area

Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to View email address on click.appcast.io. Our HR team will review the request and respond accordingly.