Front of House Manager

Job Description

Job Description

Job Title: Front of House Manager

Job Description:

Are you passionate about hospitality and leading a team? Delaney House is seeking a Front of House Manager to join our team. As a Front of House Manager, you will be responsible for overseeing the daily operations of our establishment, ensuring that our guests receive the highest quality service and that our team members are motivated and performing at their best.

Key Responsibilities:

- Manage and mentor a team, providing guidance, training, and support to help them achieve their full potential.

- Oversee the day-to-day operations of the restaurant, ensuring efficiency and effectiveness in service and management.

- Help develop and implement operational procedures and policies that enhance customer satisfaction and optimize profitability.

- Monitor inventory levels and manage ordering processes to ensure that the restaurant is always well-stocked with necessary supplies.

- Handle customer inquiries, feedback, and complaints with professionalism and a solution-focused approach.

- Collaborate with the kitchen and service teams to maintain the quality and consistency of food and beverages offered.

- Create staff schedules to optimize labor costs while meeting the needs of the business and its guests.

- Conduct regular staff meetings and lead by example in promoting a positive and inclusive work environment.

- Ensure compliance with all health, safety, and hygiene regulations.

Qualifications:

- 5 years of experience in hospitality management or a similar leadership role within the hospitality industry is required.

- Strong leadership skills with the ability to inspire and motivate a team.

- Excellent communication and interpersonal skills for effectively interacting with customers, staff, and stakeholders.

- Solid understanding of business management and operational principles.

- Ability to work in a fast-paced environment and manage multiple priorities.

- Proficiency in using restaurant management software and other relevant technologies.

Why join us?

- Opportunity to work in a supportive and positive environment. - Competitive compensation and benefits package. - Flexible work schedule to support work-life balance.

Benefits Package

All Employees

- Employee discounts at various locations. - A positive and inclusive work environment where your contributions are valued. - Paid Training - Early Access Pay

Eligible Employees:

- Health & Wellness Plan - 401k

FT Employees after probation period

-Health Insurance -Paid Vacation

Join our team and be part of creating memorable dining experiences for our guests. Apply today to lead a dedicated team and contribute to our restaurant's success!

We are committed to a policy of Equal Employment Opportunity and will not discriminate on any legally protected basis including, race, age, color, religion, sex, gender identity, sexual orientation, national origin, citizenship, ancestry, disability, genetic information, veteran status or military service.

Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.