Administrative Assistant

Administrative Assistant Are you excited about managing a diverse range of tasks that ensure seamless operations at a law firm dedicated to helping those in need? Do you thrive in a collaborative, team-oriented environment where no day is the same? Are you looking to enter the legal field with a gateway role that offers exposure to full law firm operations? Do you possess a proactive attitude and the ability to multitask across different responsibilities with ease? Final question: When faced with a challenge, do you get excited or run away? To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. If you have any questions, please email View email address on click.appcast.io only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. DuBose Law Firm is a highly regarded legal practice in Dallas, Texas, dedicated to representing individuals harmed by asbestos-related diseases and other personal injuries. With decades of experience, our attorneys focus on mesothelioma, lung cancer, and serious personal injury cases, offering personalized service to achieve maximum results for our clients. We are known for our compassionate approach, building one-on-one relationships with each client we serve. Our firm is united by a mission to provide ethical, honest, and innovative legal advocacy. We strive to make a difference not only in the lives of our clients but in our community. Honored with the prestigious John Howie Award by the Dallas Trial Lawyers Association, we are celebrated for our courageous pursuit of justice. Our team is tight-knit and collaborative, fostering a supportive, no-toxicity workplace culture that emphasizes team fit and long-term employment relationships. The Administrative Assistant at DuBose Law Firm plays a crucial role in supporting our mission to provide exemplary legal service. By managing client interactions and firm operations, this role is pivotal in ensuring the efficiency of daily procedures and contributing to the positive experience of our clients, especially those facing challenging health conditions. This position offers the opportunity to engage directly with the foundations of legal operations and client care, making a significant impact both within the firm and in our clients' lives. What you'll do: Intake Management: Conduct initial client intake calls, handle ~510 new case calls daily, and manage follow-up communications via lead management systems. Data Entry: Input settlement details and maintain accurate records in the firm's case management software. Office Coordination: Manage mail operations, ensure the kitchen and common areas are stocked and presentable, and coordinate office tasks. Client Communication: Prepare and mail care packages and birthday cards to clients, maintaining a warm relationship through thoughtful gestures. Project Support: Assist in operational projects including AI tools implementation, data migration to cloud systems, and telephone system setup assistance. Social Media Assistance: Capture event photos, create graphics using Canva, and draft social media posts for firm events. What we're looking for: Customer Service Experience: Prior experience in a client-facing role is essential to excel in client communications. Bachelor's Degree: Preferred, as it supports the ability to manage diverse responsibilities and adapt to a multi-functional role within a legal environment. Strong Communication Skills: Professional phone etiquette and empathetic dialogue, particularly to clients facing cancer diagnoses. Bilingual (English/Spanish) Required: This role requires regular communication with English- and Spanish-speaking clients. Candidates must be fluent in both English and Spanish to provide an exceptional client experience. Detail-Oriented: High degree of accuracy in data entry and documentation. Initiative and Problem-Solving: Ability to handle tasks with minimal supervision and present solutions in problem scenarios. Technical Proficiency: Familiar with Microsoft Office, and an ability to learn new software platforms like Filevine and Lead Docket. Why you should work here: Broad Exposure: Gain a comprehensive understanding of law firm operations by engaging in multifaceted roles. Professional Growth: Opportunities to transition into a paralegal role or other advanced positions within the firm. Supportive Environment: Enjoy a team-oriented culture with a focus on long-term working relationships and no workplace toxicity. Impactful Work: Participate in meaningful efforts to aid individuals afflicted by serious health conditions, bringing about positive legal outcomes. Additional perks: Comprehensive Health Insurance: Firm covers 100% of health insurance costs for employees after 90 days. Retirement Plan: 3% matching into a retirement account, beginning eligibility in just a few months. Flexible PTO: Informal and trust-based time-off arrangements to accommodate personal needs. Dental and Vision Coverage: Included as part of the comprehensive benefits package. Remote Work Flexibility: Once integrated into the role, potential to work from home one day per week after 90 days. Join DuBose Law Firm as our Administrative Assistant and become a valued part of a team that is dedicated to making a real difference. If you are a proactive, detail-oriented professional with a passion for helping others, we encourage you to apply and take the next step in your legal career with us.