Regional Manager

Regional Manager

Brand: Sunglass Hut Location: Raleigh, NC, US, 27609 Position: Full-Time Total Rewards: Benefits/Incentive Information

At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Job Description General Function

The Regional Manager drives results and oversees the operations for a region. The Regional Manager is a pivotal leader in the Sunglass Hut organization, leading store teams by setting goals, creating strategies, and developing talent for the region. The Regional Manager supports the team to succeed on all measures - including business performance, customer satisfaction, associate development, and flawless execution of the retail operations and brand standards. The Regional Manager is an actively engaged leader of leaders of the Sunglass Hut team, and drives superior performance and professional development. The Regional Manager delivers upward communication of trends and patterns that are affecting the region.

Major Duties & Responsibilities

Partners with store teams to deliver Sunglass Hut business objectives. Analyzes business trends to identify behavioral opportunities and/or gaps to drive results. Creates an environment of shared wins through coaching, developing, mentoring, and inspiring the team to enhance region performance. Networks, recruits, and hires top talent to deliver the brand experience. Inspires team growth through individual development plans to promote an environment of accountability through performance management. Creates a fun, inspiring, and inclusive work environment that reflects the culture of the brand. Creates an EMOTIONAL CONNECTION through consistent delivery of the Store Visit Road Map during every touch point. Promotes an environment that encourages positive customer interactions through flawless delivery of The Sunglass Hut Experience. Leverages customer feedback to coach the region team to further enhance the customer experience. Builds and protects the integrity and essence of the Sunglass Hut Brand and the brands we represent. Stays adept at knowing the product and staying curious on new merchandise and fashion trends. Motivates, coaches, and inspires the team to ensure they are the best possible brand ambassadors. Sets clear expectations and consistently follows up. Monitors, measures, and holds the team accountable for execution of operational expectations. Consistently coaches and develops to ensure retail excellence.

Basic Qualifications

Bachelor's degree or equivalent experience 5+ years is previous leadership experience

Preferred Qualifications

2+ Years of multi-unit experience