Senior IVR Designer & Researcher Remote (Gov't)

Nava

Remote job

Nava is seeking a Senior Designer/Researcher to lead design and research for government-facing programs, guiding work from concept to implementation. You’ll champion user needs across cross-functional teams and collaborate with government staff to turn complex requirements into simple, accessible digital experiences. This role focuses on discovery, iterative design, and rigorous user research, including IVR journeys, ensuring outcomes are measurable and aligned with client goals. #J-18808-Ljbffr Nava

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Vacancy posted 5 days ago

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