LensCrafters - Licensed Optician

Overview Requisition ID: 925885 Store #: 000129 LensCrafters Position: Full-Time Total Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We have a vision for pairing state-of-the-art technology with a personal approach to eye care. Everything we do centers around sight and quality care to bring joy to life. We remain committed to taking care of you so you can deliver the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in design, manufacture and distribution of world-class vision care products, including eyewear, advanced lens technology and digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Responsibilities The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high-quality eyewear which exceeds customer expectations. Major Duties & Responsibilities Welcome all customers, set expectations with customers Custom fit glasses and precisely place prescriptions in lenses Act as a leader in optical acumen Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs Assist team with complex product needs and prescriptions Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied and expectations are exceeded, solution driven Ability to multi-task, prioritize and manage time with competing priorities Strive to achieve exceptional results on Brand KPIs and competencies Take pride in store appearance, help to keep store clean, attractive and organized Inform management of safety opportunities; demonstrate safe work practices Resourceful, self-motivated with a desire for continual learning, improvement and results Adhere to company policies and procedures, including discounts, promotions and inventory management Qualifications Basic Qualifications High School graduate or equivalent State Licensure Optical dispensing experience Strong customer service skills: communicator, listener and team builder Knowledge of current store merchandise Strong basic math skills Awareness of current fashion trends Selling skills - ability to use and carry an iPad/tablet Familiarity with POS, computers and calculators Embrace new technology and change Preferred Qualifications Previous customer service and retail experience Notes This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr